Interoperability Tools & Resources

1. Interoperability Tools & Resources 9th Annual Technologies for Critical Incident Preparedness Conference and Exposition Luke Klein-Berndt Command, Control and InteroperabilityScience and Technology Directorate November 8, 2007

2. Multi-Dimensional Challenge Tools for improving interoperability must take into account all of the factors critical for a successful interoperability solution.

3. OIC & SAFECOM Tools and Resources • The Office for Interoperability and Compatibility (OIC) and SAFECOM are committed to developing tools that emergency responders can use immediately. • OIC and SAFECOM tools—methodologies, templates, models, and educational materials—capture: • Best practices and lessons learned from the field • Practitioner-driven requirements • Input from emergency responders nationwide A comprehensive overview of OIC and SAFECOM tools is available on the SAFECOM Web site at http://www.safecomprogram.gov/SAFECOM/tools/.

4. Interoperability Continuum Operational Guide for the Interoperability Continuum Statewide Communications Interoperability Planning Methodology 2007 SAFECOM Grant Guidance and FAQs Creating a Charter for a Multi-Agency Interoperability Committee: Template and Questions to Consider Writing Guide for a Memorandum of Understanding Writing Guide for Standard Operating Procedures SAFECOM Guide to Standards and Technology Statewide Planning Guidebook: Improving Interoperability through Shared Channels Tools Available Today

5. Plain Language Web Site Resource for emergency response agencies interested in using plain language instead of coded language (i.e. 10-codes) Helps agencies understand the level of effort, resources, and key actions needed to implement a plain language initiative Tools in Development Shared Channel Guide v2.0 • Extends and refines the initial document by including three case studies of effective shared channel implementations from across the Nation • Provides lessons learned, obstacles encountered, and best practices

6. Tools in Development Cont’d Tabletop Exercise Methodology • Presents a standardized process for creating and executing a tabletop exercise specific to communications interoperability • Based on Homeland Security Exercise and Evaluation Program guidance • Provides templates and sample documents to assist agencies complete their tabletop exercises Interoperability Business Case • Helps practitioners establish the need for dedicated interoperability funding • Highlights the importance and benefits of improving communications interoperability • Provides assistance to practitioners who are creating a business case to support their interoperability project

7. Tools in Development Cont’d Planned Event Methodology • Assists communities in strengthening usage of interoperable communications by effectively designing and executing communications for planned events • Based on lessons learned, best practices, and data gathered from the Thunder Over Louisville planning effort and the Jacksonville and Miami Super Bowl communications plans Interoperability Migration Model • Web-based application that allows users to easily navigate the tools, guides, templates, and sample documents available to assist with communications interoperability • Evaluates existing interoperability capabilities against key characteristics for each Interoperability Continuum element and sub-element