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Michigan Association of Community Colleges A Marketing Proposal. Pamela Cox-Otto, Ph.D. - CEO Mark Mastej - Research. Brand Process. Why Now?. • Increasing Competition for Resources • For Profit College Revolution • Online Tsunami Once, LOCATION trumped all. Now its Access .
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Michigan Association of Community Colleges A Marketing Proposal Pamela Cox-Otto, Ph.D. - CEO Mark Mastej- Research
Why Now? • Increasing Competition for Resources • For Profit College Revolution • Online Tsunami Once, LOCATION trumped all. Now its Access. More importantly, Perceived Access.
MCCA Approach • Locally strong and responsive Community’s Colleges • Augmented by the statewide range of programs, services and options Michigan’s Community’s College are All Things to Our People
The Goal is.... A Brand that: •Resonates with legislators so they will fund you • Voters so they will support you • Students so they will want you • Faculty and Staff so they will echo you
Step One: Internal •Internal Aspirations are Critical •Internal Beliefs Drive Acceptance • Online survey link distributed in the next two weeks • Image focus only
•High School Students • Parents/Counselors • Business and Industry • Working Adults • Focused Audiences (Underserved) Step Two: External Qualitative • Composite Image Issues • Attributes to Test
Step Three: Quantitative •Statewide Random Survey •Create Core Brand Elements • Shared Image that can be strengthened and used as a Focal Point
Plan: Rollout a Complete Campaign in July
Why All this Research? • Unlike Corporate Brands, they must make internal groups (faculty/staff) happy • Unlike Corporate Brands, you don’t have $$$ millions to create it • Unlike University Brands, they must resonate with a watchful community with a long memory • Unlike University Brands they must appeal to a multi-generational audience
Shared Understanding of Value Proposition
Cost-Effective Resources
Degree Completion
Enrollment Support
State Level Storytelling Support
In All Media Types
Message Issues • The Three Messaging Mistakes • Shift the Value Proposition to the Leverage proposition • Roll Out in Stages • Value our Graduates…Value Us • It must have “Legs”
Campaign Issues • Colleges Must Reinforce and Carry local Weight • Consistent, Flexible • Play in Urban AND Rural • Drive the State Message and Not Silence the local message
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