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Explore the power and significance of a high-performing culture & effective leadership in organizations. Learn how culture shapes behavior and thinking, and how strategic alignment, skills, structure, and servant leadership drive culture. Discover actionable methodologies for culture shift and leadership development. Reflect on the essential role of stewardship in building trust and faith in leaders. Presented by G. Chartrand, President & CEO, this insightful presentation delves into the critical aspects that define a successful organizational culture.
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The Power & Importance of a High Performing Culture & Leadership Presented by: G. ChartrandPresident and CEO September 2018
Culture: What is it? Culturedescribes an organization’s typical way of thinking and behaving: • Includes its norms, values, beliefs, language, interpersonal behaviours, behavioural expectations and leadership styles
Culture: What is it? “Culture trumps strategy every time”
Culture Shift Methodology Leverage Points: • Personal Vision / Purpose / In Service / Why • Shared Vision / Collective Intelligence / Org. Cap • Participative Strategy Development Process/Own • Culture Shift / Importance of Trust • Learning Organization – creating right conditions
Shifting Organizational Culture What are the drivers / leveraged actions that will shift or alter thinking and behaviour (culture)?
Strategic Alignment Model Mission & Vision Customer/Financial Strategic Outcomes - - Value-Creating Processes/Learning & Growth Enablers Strategic Themes in a Balanced Scorecard Strategy • Technical • Analytical • People • Organizational • Communications • Design • Decision-making & Accountability (Ownership) • Information systems • Rewards/incentives & Strategic Budgeting (Creating the right Conditions) Skills Structure Culture • Norms • Values • Language • Behaviour • Leadership • Stewardship
Skills Drive Culture (i.e.) • Leadership / Stewardship / Coaching Skills- How Can I Help? • Dialogue and Reflection • Systems Thinking • Emotional Intelligence • Strategic / Leveraged Thinking
Servant Leadership • Robert K. Greenleaf • Two Opposites (“servant” and “leader” brought together) • Paradox / Creative tension
Reflections on Culture Shift Presented by: G. ChartrandPresident and CEO September 2018
Reflection: Leadership/Stewardship/Servant Leader “The intensity of self-interest seems to burn all around us. We search, so often in vain, to find leaders we can have faith in. Our doubts are not about our leaders’ talents, but about their trustworthiness. We are unsure whether they are serving their institutions or themselves” ~ Peter BlockStewardship