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The Power & Importance of a High Performing Culture & Leadership

The Power & Importance of a High Performing Culture & Leadership. Presented by: G. Chartrand President and CEO September 2018. Culture: What is it?. Culture describes an organization’s typical way of thinking and behaving:

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The Power & Importance of a High Performing Culture & Leadership

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  1. The Power & Importance of a High Performing Culture & Leadership Presented by: G. ChartrandPresident and CEO September 2018

  2. Culture: What is it? Culturedescribes an organization’s typical way of thinking and behaving: • Includes its norms, values, beliefs, language, interpersonal behaviours, behavioural expectations and leadership styles

  3. Culture: What is it? “Culture trumps strategy every time”

  4. Culture Shift Methodology Leverage Points: • Personal Vision / Purpose / In Service / Why • Shared Vision / Collective Intelligence / Org. Cap • Participative Strategy Development Process/Own • Culture Shift / Importance of Trust • Learning Organization – creating right conditions

  5. Shifting Organizational Culture What are the drivers / leveraged actions that will shift or alter thinking and behaviour (culture)?

  6. Strategic Alignment Model Mission & Vision Customer/Financial Strategic Outcomes - - Value-Creating Processes/Learning & Growth Enablers Strategic Themes in a Balanced Scorecard Strategy • Technical • Analytical • People • Organizational • Communications • Design • Decision-making & Accountability (Ownership) • Information systems • Rewards/incentives & Strategic Budgeting (Creating the right Conditions) Skills Structure Culture • Norms • Values • Language • Behaviour • Leadership • Stewardship

  7. Skills Drive Culture (i.e.) • Leadership / Stewardship / Coaching Skills- How Can I Help? • Dialogue and Reflection • Systems Thinking • Emotional Intelligence • Strategic / Leveraged Thinking

  8. Structure Drives Culture (Org. DNA)

  9. Servant Leadership • Robert K. Greenleaf • Two Opposites (“servant” and “leader” brought together) • Paradox / Creative tension

  10. Reflections on Culture Shift Presented by: G. ChartrandPresident and CEO September 2018

  11. Reflection: Leadership/Stewardship/Servant Leader “The intensity of self-interest seems to burn all around us. We search, so often in vain, to find leaders we can have faith in. Our doubts are not about our leaders’ talents, but about their trustworthiness. We are unsure whether they are serving their institutions or themselves” ~ Peter BlockStewardship

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