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Commercial Data Processing

This lesson covers e-commerce, online shopping, online banking, computer crimes, and security measures. Understand the benefits and risks of online transactions, and learn why companies sell and buy customer lists.

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Commercial Data Processing

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  1. Commercial Data Processing Lesson 6: E-Commerce, Online Shopping & Banking

  2. By the end of this lesson you will be able to: • Explain the term e-commerce. • Explain the term online banking. • Explain the term online shopping. • Suggest common computer crimes, including hacking, viruses, phishing. • Suggest steps customers should take to reduce the risk of being a victim of computer crime. • Suggest physical and software security methods companies introduce to reduce their vulnerability to computer crime. • Give reasons why companies sell their customer lists. • Give reasons why companies buy customer lists.

  3. E-Commerce • E-Commerce is the selling goods and services over the Internet. • E-Commerce includes: • Online Shopping • Online Banking • E-Commerce is becoming more common place as people people get broadband Internet connections.

  4. Online Banking • Online banking is the process of banking over the Internet. • Customers can log on to their bank account to: • Pay bills • Transfer money • Arrange a loan • See a statement • Any time day or night from the comfort of their own home. Try a demo Top four reasons to use online banking 1. Save time – no more rushing around to pay your bills at lunchtime 2. Bank when it suits you – 24/7, 365 days a year 3. It's secure – all our registered customers are covered by our online guarantee 4. It puts you in control – see what's going on at a glance

  5. Online Shopping Online shopping websites are set up with • an online catalogue which you can browse • add to basket icon • a checkout, where you pay Link: BBC Reports about Web Sales

  6. Online Shopping – Adv/Disadvantages Advantages for the customer include:   • avoiding having to travel and pay for travel and parking costs • you can shop around for the best prices and shop abroad • you can shop 24 hours a day all year round. Advantages for the company include:   • It opens the market to customers nationally and internationally. • Reduce costs don’t need to hire so many customer service staff or shops. • You can offer 24 hour shopping at minimum cost. Disadvantages include:   • security worries about computer crime. • you do not get to see the goods before purchase.

  7. So there we go that’s phishing, most people are wise to it now and that’s a good thing. Mind you the bigger problem is now calle Computer Crime • Computer crime can be to: • steal money • steal data or information (hacking or phishing) • steal someone's identity Stealing money is done by paying for goods bought on the Internet using stolen debit/credit cards. This has been reduced by shops only delivering to the address on the debit/credit card. Phishing is conning people out of their personal details so that they can go on to rob their bank account. Click here to see phishing in action.

  8. Preventing Computer Crime - Company Under the terms of the Data Protection Act companies must secure their data and ensure it’s accuracy. Both physical and system security is needed.

  9. Customer Lists • Companies have large databases of customers details. • It takes times and money to set-up a large customer database. • Companies sell on their database to other companies for large sums of money. • The company buying the database is happy to pay for the customer list because it can use mail merge to create personalised adverts to many new customers. How To Sell Mailing Lists EARN UP TO $35,000 A YEAROR MORE SELLING MAILING LISTS! "The Insiders Guide to Compiling and Selling Names." Learn the insiders secrets of compiling and selling names.  BIG PROFITS FOR YOU! Link: http://www.hotlistnames.com/selllists.html

  10. Answer the following questions in your jotter. Explain the term e-commerce. Explain the term online banking. Explain the term online shopping. Suggest common computer crimes, including hacking, viruses, phishing. Suggest steps customers should take to reduce the risk of being a victim of computer crime. Suggest physical and software security methods companies introduce to reduce their vulnerability to computer crime. Give a reason why companies sell their customer lists. Give reasons why companies buy customer lists.

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