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CstM 301 - Management & Organization. o rganization structures & design. as a function of management…. or·gan·ize [ awr-guh-nahyz ] - verb to put together in an orderly, functional, structured whole. to arrange people and resources to work toward a goal. the role of organizing….
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CstM 301 - Management & Organization organization structures & design
as a function of management… • or·gan·ize[awr-guh-nahyz] • - verb • to put together in an orderly, functional, structured whole. • to arrange people and resources to work toward a goal
the role of organizing… • organizing - to create structures • divide up the work • arrange resources • coordinate activities planning - to set the direction controlling - to ensure results leading - to inspire effort
organizational structure… • formal structure • division of work • supervisory relationships • communication channels • major subunits • levels of management • informal structure
functional structure… administrator president business director medical staff director nursing director patient services vice president marketing vice president finance vice president human resources director clinics vice president production hospital
functional pro’s & con’s… • advantages • economies of scale • task assignments • problem solving • training & skill development • career paths • disadvantages • reduced communication • problem solving
divisional structures… • product • geography • customer • process agency administrator general manager president catalog sales manager grocery products drugs & toiletries problem youth senior citizens grocery products drugs & toiletries asia division europe division
matrix structure… general manager manager of projects manufacturing manager sales manager engineering manager project A manager project B manager project C manager
horizontal organization structure… • team structure • cross functional • project teams • network structure • outsourcing • strategic alliance
organizational design… • mechanistic vs. organic
trends in organizational designs… • fewer levels of management • chain of command • span of control • tall vs. narrow structure
trends in organizational designs… • more delegation & empowerment • assign responsibility • grant authority • create accountability
trends in organizational designs… • decentralization & centralization • autonomy • reduced use of staff • doing more with less