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INFO 380 Information Systems Analysis and Management

INFO 380 Information Systems Analysis and Management. Instructor: Greg Hay TA: Yuan Lin. Agenda: Session 1. Introduction Course Expectations Survey Overview of Information Management Effective Meetings Organization of Project Teams. Introduction. Greg Hay gthay@uw.edu UW Undergrad

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INFO 380 Information Systems Analysis and Management

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  1. INFO 380Information Systems Analysis and Management Instructor: Greg Hay TA: Yuan Lin

  2. Agenda: Session 1 • Introduction • Course Expectations • Survey • Overview of Information Management • Effective Meetings • Organization of Project Teams

  3. Introduction • Greg Hay • gthay@uw.edu • UW Undergrad • MSIM from iSchool • 24+ years in IT • Various technical certifications • Professional Basketball Ref

  4. Introduction • Early career: sales, training & consulting • Small start-ups • Contractor at Microsoft • Last 14 years: database administration • Microsoft • Numerous contracting engagements • Bill and Melinda Gates Foundation • Independent Consulting

  5. Introduction • Last 3 years: Teaching • Microsoft • UW Extension: Database Management Certificate • City U of Seattle: Database Concepts; Systems Analysis • Bellevue College: Database Design • iSchool: Systems Analysis & Management

  6. Course Expectations Lectures: Tue/Thurs • Mueller 153 | 2:30pm – 3:50 pm Lab: Mon/Wed • Mary Gates Hall 430 | 12:30 – 2:20 • Section A: Mondays | Section B: Wednesdays

  7. Course Expectations Lectures: • Brilliant, highly-entertaining, bold and insightful • Questions for quizzes and exams will be on slides

  8. Course Expectations Lab: • Not so much… • Intended for weekly write-ups & group project

  9. Course Expectations Required Readings • Textbook: Jeffrey L. Whitten and Lonnie D. Bentley, Introduction to Systems Analysis and Design, McGraw-Hill Irwin, 2009 (First Edition) • Microsoft Operations Framework • Information Technology Infrastructure Library

  10. Course Expectations Important Links • Disability • Plagiarism

  11. Course Expectations INFO 380 will cover: • systems analysis • systems development frameworks • database overview (brief) • guest speakers • project team dynamics • presentation skills

  12. Course Expectations Grading • The course grading will be as follows: • Weekly Write-ups: 10% • Quizzes (2): 5% • Midterm Exam:  15% • Final Exam (Comprehensive): 25% • Project:  45%

  13. Course Expectations Extra Credit\Bonus Points • Instructor’s discretion: 5% • Guest lectures • Fantastic Project Presentation • Contribution to class?

  14. Weekly Write-ups? • Helps strengthen several future job skills • Ability to get up to speed independently on new topics • Ability to concisely organize thoughts and communicate • Proper citation of multiple data sources

  15. Weekly Write-up #1 • In approximately 1000 words: What is significant about the Winchester House in California? How might it be made a metaphor in regards to IT development projects? • Cite all sources referenced

  16. Course Expectations Project Deliverables • Client Description: P/NP • Problem Statement: 5% • Preliminary Data Set: P/NP • Use Case Analysis Report: 5% • Feasibility Report: 5% • Final Written Project Report: 25% • Presentation: 5%

  17. Survey Pretty technical bunch • IT-industry experience: 33% • Programming class: 97% • Database class: 11% • Networking class: 19% • Know a manager in IT: 52%

  18. Survey Great taste in music! • Beatles • Michael Jackson • Miles Davis • Louis Armstrong • Jimmy Page • Elvis • Bob Dylan • Frank Sinatra • Yo-Yo Ma

  19. Survey Great taste in music! • Bob Marley • Israel "IZ"Kamakawiwo'ole • Chicago • Carlos Santana

  20. Survey Others I need to learn about: • Tech N9ne • Thom Yorke • Tom Morello • SumiCho • Jun Seba • Nobuo Uematsu • NusratFateh Ali Khan • BryWebb • Alex Duthart

  21. Survey Others I need to learn about: • WTF?

  22. Survey Similarities between music and IT • Technical chops • Many of most-gifted are self-taught • Both situations rely on a team • Best Practices rule • Beyond fundamentals…we take risks

  23. Thoughts/Questions?

  24. Information Management • What are data?

  25. Information Management • What is information?

  26. Information Management • What is knowledge?

  27. Information Management • What is a system?

  28. Information Management • What are the goals of a system?

  29. Information Management • “Organize or Die” • Human learning based on organizing & analyzing • Those that were effective at building systems survived • Examples?

  30. Information Management • Development of systems allowed learning!! • Farming • Animal husbandry • Specialization of labor • Industrial revolution…assembly line…Internet

  31. Information Management • What is an ‘Information System’?

  32. Information Management • Name components of an Information System?

  33. Information Management • Definition of information system • An information system (IS) is an arrangement of people, data, processes, and information technology that interact to collect, process, store, and provide as output the information needed to support an organization.

  34. Information Management • When was the first Information System invented?

  35. Information Management How was information managed in the past? • 20 years ago? • Before cell phones & internet • 40 years ago? • Before personal computers, faxes or calculators

  36. Information Management How was information managed in the past? • 100 years ago? • Before cars, air travel or telephones • 150 years ago? • Before electricity

  37. Information Management • How fast or robust was business in the time of manual type-writers?

  38. Information Management • As we get more technical information systems, are we more or less efficient?

  39. Information Management Clifford Stoll: • Data • Information • Knowledge • Understanding • Wisdom

  40. Information Management • Many organizations struggle with their information • What might be examples of a company who is not leveraging information well?

  41. Information Management • Tell me about Tully’s Coffee

  42. Information Management • Tully’s Coffee is reactionary in many decisions • Where to place stores • What items to carry • Store ambiance

  43. Information Management • Tell me about Amazon.com:

  44. Information Management • Amazon.com is proactive in suggesting add-ons • Other people have bought this item also bought this • Special on the same item you bought last month • Interesting item; other [men], aged [35-45], earning [$85,000 - $125,000], driving [whatever fancy car] and living in zip code [98052] have purchased this

  45. Information Management • What makes ‘better’ Information Systems?

  46. Thoughts/Questions?

  47. Systems Analysis • Why do we have something called Information Systems Analysis as a job function? • Buildings stick around for 100+ years…

  48. Systems Analysis • Why do we insist on messing with a fully functional information system?

  49. Systems Analysis • Organizations are continually changing • People: employees, managers, board of directors • Relationships: vendors, suppliers • Technology • Legal requirements • Customer needs • Market opportunities: product\service offerings

  50. Systems Analysis • If nothing changed… • There would be nofewer jobs in IT

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