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Common Submission Errors

Common Submission Errors. Helen Carson. Important Dates. Claims (both electronic and hard copy) must be received in the office by the 10 th of the month. Claims may be submitted at any point after you receive your reminder e-mail and copy of the claim form.

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Common Submission Errors

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  1. Common Submission Errors Helen Carson

  2. Important Dates • Claims (both electronic and hard copy) must be received in the office by the 10th of the month. • Claims may be submitted at any point after you receive your reminder e-mail and copy of the claim form. • Payments will be made within 30 days of the deadline (ie on or before the 10th of the following month).

  3. Payment • Payment is made on completion of a claim • Single sessions may only be claimed if : • The service user has been offered two alternate dates • The court has been informed of non-attendance • Single sessions should not be claimed if the service user attends part 1 in July and part 2 in August

  4. Court Orders • You must have in your possession a copy of the court order or a letter from the court that states PIP has been ordered as a contact activity before you carry out the work. • Court orders must be submitted with the hard copy of your claim and be numbered with the correct line number for cross referencing.

  5. Sending and Receiving • All paper claims must be sent either recorded or special delivery. • All electronic correspondence must be through a secure e-mail address (CJSM). • Please make sure you are checking your CJSM account regularly – this may be how we will communicate with you.

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