Kickoff to Process-Based Training

1. Kickoff to Process-Based Training

2. Meet the Customers Customers you will encounter in the CBMS process-based trainings: • Jenna, Baby Clara, Rick • Grandma Elena • Brittany • Gwenyth

3. Introductions • What is your name? • What type of site do you work at? (County office, Medical Assistance site, Workforce Development, etc.) • What is your role there? • How much experience do you have working with the Colorado Benefits Management System (CBMS)?

4. Housekeeping • Participation • Phone and computer • Training materials • Taking care of yourself • Safety and emergencies

5. Course Overview • Required training for new CBMS users or experienced users who need additional CBMS access • Training modalities • Navigating the Learning Management System (LMS)

6. Learning Outcomes By the end of this course, you will: • Understand the differences between a WBT, ILT, and VILT • Be familiar with the Process-Based Training Curriculum for CBMS users • Navigate the Learning Management System • Identify and register for your curriculum

7. Training Development and Delivery Health Care and Economic Security Staff Development Center (SDC) • CDHS, HCPF, OIT • Greenwood Village Eligibility Site Trainers • Certified to deliver courses developed by the SDC • Help deliver training statewide • Eliminates travel time and costs

8. Key Terms Activity On the worksheet, write each acronym to the left of its definition. If possible, write the words in the blanks. LMS CBMS WBT VILT ILT Process-Based Training

9. Training Modalities

10. Web-Based Training • Every curriculum starts with WBTs • WBTs are housed on CO.Learn • Overview of policy and CBMS data entry • Data entry demonstrations • 15-20 minutes to complete

11. WBT Demonstration Address Confidentiality Program WBT Use Google Chrome browser Watch for pop-up blocker (red X)

12. Show Me Slides Last Name: Father First Name: Rick Gender: Male DOB: 09/01/1979 Hover your mouse over the My Info sign for details.

13. Guided Walkthrough Slides It is your turn to apply the skills you have learned. Last Name: Baby First Name: Clara Gender: Female DOB: 02/01/2016

14. Instructor-Led Training • Attend after completing WBTs • ILT or VILT • To practice the skills from the WBTs • Half day or full day

15. Process Manual Supplements the training Identifies the steps that must be taken to complete a process in CBMS Access on www.traincolorado.com

16. Process Manual

17. PBT Adventures

18. PBT Regions of Colorado

19. Example of a PBT Adventure

20. CO.Learn

21. Which Courses to Take

22. Worker’s Role

23. Now You Try It Using Google Chrome, log in to https://colearn.csod.com/ Click the link for “What Courses Do I Need to Take?” Complete the questionnaire. Open your curriculum.

24. Browse Trainings

25. Browse for Training

26. Sorting Items in the LMS

27. Components of an Adventure View Your Transcript __________________ Events Calendar __________________ Browse for Training

28. Starting an Adventure

29. Completing an Adventure

30. Pending Prior Training

31. Accessing a Transcript

32. Transcript

33. Transcript Options

34. Viewing a Transcript View Your Transcript __________________ Events Calendar __________________ Browse for Training

35. Documents and Resources

36. CO.Learn Q & A

37. CO.Learn Q & A (cont.) CO.Learn Q & A

38. Questions and Concerns

39. Additional Help Training Accommodations: SOC_StaffDevelopment@state.co.us Documents: www.traincolorado.com Questions: SOC_StaffDevelopment@state.co.us Data Entry Questions General data entry: SOC_StaffDevelopment@state.co.us Specific CBMS cases: Follow your site’s process for submitting Help Desk tickets. Policy Clarification Follow your site’s process for contacting State Policy.