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Product Update

Product Update. AltiGen Communications, Inc. The leading provider of VoIP Business Phone Systems and Microsoft-based Unified Communications. Agenda. 6.0 Update 1 6.0 Update 2 6.5 Sneak Peak. Microsoft’s UC Overview. Complete Communications Tools VoIP Telephone Service E-mail

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Product Update

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  1. Product Update AltiGen Communications, Inc. The leading provider of VoIP Business Phone Systems and Microsoft-based Unified Communications

  2. Agenda • 6.0 Update 1 • 6.0 Update 2 • 6.5 Sneak Peak

  3. Microsoft’s UC Overview • Complete Communications Tools • VoIP Telephone Service • E-mail • Audio and video conferencing • Voice mail • Presence and contact information • Fax • Instant messaging • Calendars

  4. MAX Communications Server Product Family Supports up to 3400 extensions in 100 locations • Servers • MAX1000/R – SMB / Branch Offices • MAX2000iG – Intelligent Gateway • MAX5000 – Enterprise Solution • Software • MAX Communications Server (Server SW) • MaxCommunicator (Client SW) • AltiXXX will be Retired

  5. New All Software IP PBX (6.0) • AltiGen’s Host Media Control Processing • HMCP: VoIP Resources now run on Standard Intel Server • Eliminates the need for Voice Processing Cards • Improved Scalability • Improved Redundancy • Flexible Deployment Options • Leverages Investment in Office and MAX Servers

  6. AltiGen Exchange 2007 Integration (6.0) AltiGen is the IP PBX plug-in for Exchange 2007 Upgrade your Messaging Server to a Complete Communications platform Voice, Voicemail, E-Mail, Fax, Speech Reco – in a single integrated system Available 2Q08

  7. The New Outlook Experience

  8. Outlook 2007 Integration (6.0) Voice Mails and Missed Calls Sent to Outlook

  9. Enterprise Manager Key Features: • Directory Synchronization • Multi-Site Routing • IP Dialing Tables • CODEC Management • Global Dial-by-Name • Global Extension Relocation • Global DID List • Global Least Cost Routing • Bandwidth Management

  10. AltiGen Integrated Audio Conferencing “Meet Me” Audio Conferencing Bridges (12 to 120 Sessions) • Complete Conference System: • Up to 120 Attendees • On Demand Conferencing • Auto Conference Scheduling • Easy User Set Up • Mute and un-mute participants • Selectively Drop participants

  11. Software Roadmap • 6.0 Update1: GA October 2008 • Softswitch Redundancy • Enhance MaxCommunicator • Support MAX1000(R)/2000 as Softswitch Gateway • Support single T1/E1 MAX board in MAX1000/2000 • IP Phone support 802.1q (VLAN) • 6.0 Update2: GA January 2009 • MaxInSight – Call Center RT Monitor • MaxCommunicator Outlook Edition • MaxAgent - .NET Client • MaxSupervisor - .NET Client

  12. Clients

  13. MaxCommunicator

  14. MaxCommunicator Outlook Edition

  15. MaxAgent

  16. MaxSupervisor

  17. MAXInsight Real Time Monitor • Provides call center managers the ability to: - View real-time queue status - Monitor WG resource status - Review operation results • React to critical conditions • *Requires additional licenses, not a free upgrade

  18. MaxCommunicator Android Edition (6.0 Update 2)

  19. Software Roadmap - Continue 6.5 Release – Q2 ~ Q3 2009 • Support 120 members in one MeetMe conference • SNMP alerting • Voice Encryption (TLS/SRTP) for server and IP phone • Support 802.1p on both server and IP phone • Multi-site failover dialing through PSTN when WAN failed • Branch office extensions failover to other system in VoIP Domain when branch server failed • Support up to 5,000 IP extension users

  20. Previous Versions Support Plan 5.0A New system registration disabled: 9/19/08 Unsupported version: 9/19/08 Product registration taken offline: 9/19/08 5.1 New system registration disabled: 3/20/09 Unsupported version: 3/20/09 Product registration taken offline: 3/20/09

  21. AltiGen Communications, Inc. Q & A Authorized, AltiGen Communications Inc. Dealer

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