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Tideway Product Update

Tideway Product Update. Customer Advisory Board, September 2008. Agenda. Tideway’s Vision Foundation roadmap Recent developments TKU/Configipedia overview Customer Survey Results Configipedia Roadmap Community Approach to Pattern Development. Vision. IT in a Changing Landscape.

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Tideway Product Update

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  1. Tideway Product Update Customer Advisory Board, September 2008

  2. Agenda • Tideway’s Vision • Foundation roadmap • Recent developments • TKU/Configipedia overview • Customer Survey Results • Configipedia Roadmap • Community Approach to Pattern Development

  3. Vision

  4. IT in a Changing Landscape • IT has to deliver more with less • 80% of IT budgets are “dead money” (Gartner) • Budget constraints • Strong desire to avoid vendor lock-in • Appetite for conventional enterprise software licenses is waning • Generational change – “Digital Natives” • Higher expectations • Expect technology to facilitate collaboration • Are comfortable with online communities

  5. Most Prevalent Goals • I want to better understand the relationships between applications and infrastructure • I want the data in my IT management systems to be accurate and collected automatically • I want to enforce my IT policies in the data center • I want to use my infrastructure efficiently • I don’t want to pay any more for software licences than I have to 1 2 3 4 5

  6. Product Vision

  7. So what is Tideway doing? • Broader discovery • More flexible integrations • Leverage emerging communities • Help foster collaboration

  8. The Year In Review

  9. 7.1: Change Intelligence

  10. 7.1.5: Dashboards

  11. 7.1.6: Community Edition

  12. Community Edition • Free • Full-featured • Remove barriers to learning about Tideway Foundation • Simple “Getting Started” guide • Community Forum on the Tideway website • Drive adoption within the install base

  13. Community Edition - Feedback • How do you evaluate tools like TWF? • Would you use a download? • Who would use it in your organization? • What problems would they be looking to solve? • Can you suggest people to talk to?

  14. Near term future releases Q4 2008

  15. Contextual data • Who owns this server? • Which environment (dev/UAT/prod) is this server part of? • What changes are scheduled for this? • 7.2 makes it possible for TPL to make SQL queries against databases that contain useful data

  16. Supporting Discovery Extensions SQL Provider Oracle SQL Foundation TPL JMX Provider Weblogic JMX ? SDK Custom Provider

  17. Database Discovery • What databases do I have? • What is the structure of these databases? • What is the mapping between database instances and tablespaces?

  18. Oracle example

  19. Database structure

  20. JMX/J2EE • What applications do I have in my J2EE environment? • How are they configured? • What JAR files make them up? Have they changed recently? • What databases do these applications talk to? • Initial support for Weblogic and JBoss

  21. Detailed view of J2EE appserver

  22. Appserver detail

  23. Visualizations

  24. Discovery Consolidation Consolidation appliance Discovery appliances

  25. 7.2 – What else? • Run Patterns without Scanning • More rapid turnaround for pattern development • Develop and test patterns on disconnected appliances • Reduced cost and risk for pattern development • Configure Patterns without editing TPL • Allows patterns to be “tweaked” without TPL knowledge • Reduces cost of customizing patterns for specific environments • Improved discovery diagnostics • Command and session status information • 7.2 Early Access will be available

  26. 7.3: J2EE • Build out J2EE support based on feedback to 7.2 release • Additional platform coverage • Support more use cases with reports • Provide Change Intelligence support • Questions • What platforms are present in your environment? • Are there people in your organization who can help?

  27. Next…

  28. Governance, Risk, Compliance Policy Compliance Tracking Define a schedule for tracking compliance to policy Metrics calculated and tracked over time

  29. Making modeling easier • Accelerating deployment • Credential rollout • Application modeling • Easing the modeling task would speed deployments, reduce maintenance costs • Automate • More GUI support

  30. Product Roadmap 3 1 • TWF 7.2 – Flexible Integration • Database discovery • Contextual data for change, ownership • Consolidation for large deployments • Easier pattern development and testing • J2EE early access • Virtualization • VMWare ESXi • xVM? • Xen? 1 GRC (Policy) 5 3 4 • Integrations • Atrium 2.1 • HP uCMDB 2 1 Streamline modeling • Community Edition • Free download • Facilitate TPL development • Build interest in Foundation • Seed market 7.3: J2EE 1 1 • Storage • SAN configuration 3 3 4 5 H109 H209 Q308 Q408 8/28/2014 Proprietary and Confidential 30

  31. Tideway Knowledge Updates & Configipedia

  32. Purpose • Provide TKU / Configipedia Overview • Share Recent Configipedia Customer Survey Results • Share TKU / Configipedia Roadmap • Get Feedback on Community Model for Pattern Development

  33. TKU & Configipedia Overview

  34. Tideway Knowledge Updates • Monthly themed releases that extend Tideway’s OOB recognition of software products • Includes… • Beta release of Hardware Reference Data (RU, BTU.) to identify rationalization candidates • Coming soon….. • Software life cycle dates (EOL, EOES) to identify costly / high risk software

  35. Pattern Availability Per TKU Release Avg Updates Per Release: 7 Avg New Products Per Release: 8.5

  36. Patterns Available by Publisher 41 Publishers

  37. Patterns Available by Category

  38. Configipedia Learn about the problems Tideway can help you solve Learn which software products are identified by Tideway. Understand how they work, be confident in the data they provide Learn how the latest TKU release can help you Beta release launched in Oct 07 - Catalogue Tideway patterns - Demystify, build confidence in Tideway patterns To date: - Over 590 registered users - Over 600 pages - Over 49,000 page views Access Tideway documentation, learn how to build patterns, and find out which integrations exist Learn about TKU release content and dates Discuss Tideway related issues. Get help using TWF Community Edition 38

  39. Configipedia Customer Survey Results

  40. Configipedia Survey Overview • Purpose • Validate Configipedia requirements with community members • Identify priorities to drive roadmap • Polled 366 users (116 customers / partners) • 54 completed survey (~14%)

  41. Community Feedback Drives Short-Term Roadmap Tier 1 Tier 2 Tier 3 366 registered users surveyed 61 responses, approx 14% of users

  42. TKU / Configipedia Roadmap H109 H209 Q308 Q408 • Realize OOB Value of TWF • Hardware reference data to help identify rationalization candidates (currently BETA) • End Of Life data to identify high cost / risk products • Tutorials to help drive user adoption • TWF documentation on Configipedia • Integration with TWF • Download reports, visualizations and reference data • Initiate Community Knowledge Sharing • Templates to enable sharing/showcasing existing content • Recognition & reward program to encourage knowledge sharing • Move to Self Sustaining Community • Public community targeting customer, non-customer and publisher communities • Security model • Ratings & reviews of knowledge Request Software Patterns • Seed Community Based Pattern Development • “Walled garden” customer communities to seed community based content development • Tutorials, tools and resources to support community contributors 8/28/2014 Proprietary and Confidential 42

  43. Product Roadmap • 7.2 – Flexible Integration • Consolidation • Improved pattern development tools • J2EE early access Virtualization GRC (Policy) 7.3: J2EE Integrations Community Edition Streamline modeling Storage H109 H209 Q308 Q408 Integration with TWF Realize OOB Value of TWF Initiate Community Knowledge Sharing Request Software Patterns Move to Self Sustaining Community Seed Community Pattern Development 8/28/2014 Proprietary and Confidential 43 Ongoing “Content” Development via Configipedia:Patterns, Reports, Visualizations, Queries, etc.

  44. Community Model for Pattern Development

  45. TKU Process Product # Customers Product A 12 Product B 11 Product C 9 Product D 7 Product X 1 Product XX 1 Product XXX 1 Product XXXX 1 Product XXXXX 1 Product XXXXXX 1 Product XXXXXXX 1 Product XXXXXXXX 1 Product / SME Access Available? TKU Monthly Release Customer Requests & Strategic Products Customer Requests Aggregated to Form Priority Queue

  46. Head Products Product # Customers Product A 12 Product B 11 Product C 9 Product D 7 Product X 1 Product XX 1 Product XXX 1 Product XXXX 1 Product XXXXX 1 Product XXXXXX 1 Product XXXXXXX 1 Product XXXXXXXX 1 Product / SME Access Available? TKU Monthly Release • Demand from many customers • Abundance of product expertise • Product access achievable Customers Requesting Pattern Customer Requests Customer Requests Aggregated to Form Priority Queue Software Products

  47. Long Tail Products Product # Customers Product A 12 Product B 11 Product C 9 Product D 7 Product X 1 Product XX 1 Product XXX 1 Product XXXX 1 Product XXXXX 1 Product XXXXXX 1 Product XXXXXXX 1 Product XXXXXXXX 1 Product / SME Access Available? TKU Monthly Release • Demand from few customers • Scarcity of product expertise • Product access limited Customers Requesting Pattern Customer Requests Customer Requests Aggregated to Form Priority Queue Software Products

  48. Long Tail Example 1278 products listed 966 products that have no pattern Out of those that have no pattern there are only 25 common products Organization 1 697 Products 604 No Pattern 579 Unique Organization2 116 Products 90 No Pattern 77 Unique 25 Organization3 465 Products 272 No Pattern 260 Unique

  49. Pattern Development Value Chains Product Experts Community Model Configipedia Becomes a Pattern Market Place Research Product Develop Pattern Test Pattern Share Pattern Verify Pattern Publish Pattern Maintain Pattern Inspire, Educate, Equip, Support Factory Model Research Product Develop Pattern Test Pattern Publish Pattern Maintain Pattern Publishers

  50. A Customer’s Perspective

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