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EXPECTATIONS. COMMUNICATION REALITY. EXPECTATION. A. The act of expecting B. Eager Anticipation C. Something Expected. COMMUNICATION. A. The act of communicating B. The exchange of thoughts, messages & ideas C. Interpersonal rapport. REALITY.
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EXPECTATIONS COMMUNICATION REALITY
EXPECTATION • A. The act of expecting • B. Eager Anticipation • C. Something Expected
COMMUNICATION A. The act of communicating B. The exchange of thoughts, messages & ideas C. Interpersonal rapport
REALITY • A. The quality or state of being actual and true • B. The culmination of goals
EXPECTATIONS • NO WORK INVOLVED • SOME WORK INVOLVED • LOTS OF WORK INVOLVED
COMMUNICATION • HOW DOES THIS EXPECTATION TRANSLATE TO ACTION • DO YOUR EXPECTATIONS COME TRUE? • WHY OR WHY NOT? • DID YOU COMMUNICATE YOUR EXPECTATIONS?
REALITY • DID YOU WORK TO MAKE YOUR EXPECTATION BECOME REALITY • DID YOU COMMUNICATE YOUR EXPECTATION TO YOUR NEW MEMBER? • ARE HIS EXPECTATION THE SAME AS YOURS? • WHAT ARE HIS EXPECTATION?
ARE YOU ON THE SAME PAGE? • DID YOU ASK WHAT THE NEW MEMBERS EXPECTATIONS ARE? • DID YOU LISTEN? • DID YOU COMMUNICATE WHAT YOUR EXPECTATION ARE? • DID HE LISTEN?
ACTIVE MEMBERS • COMMUNICATION OF EXPECTATION • UNDERSTANDING MEMBER EXPECTATIONS • HIS UNDERSTRANDING YOURS • THIS IS CRITICAL FOR ACTIVE MEMBERS AND NOT DUES PAYERS • NOW LETS GET ON WITH THE CLASS