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Introduction to Talent Development Reporting Principles (TDRp)

Introduction to Talent Development Reporting Principles (TDRp). David Vance, Executive Director Peggy Parskey, Assistant Director Center for Talent Reporting May 7, 2014. Today’s Discussion. The situation prior to TDRp Introduction to TDRp TDRp Framework TDRp Statements

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Introduction to Talent Development Reporting Principles (TDRp)

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  1. Introduction to Talent Development Reporting Principles (TDRp) David Vance, Executive Director Peggy Parskey, Assistant Director Center for Talent Reporting May 7, 2014

  2. Today’s Discussion • The situation prior to TDRp • Introduction to TDRp • TDRp Framework • TDRp Statements • TDRp Reports • Conclusion #1 Talent Development Reporting principles • CTR

  3. Our Sponsors We want to thank the following sponsors for their support of the Center for Talent Reporting. FOUNDING GOLD SPONSOR FOUNDING ORGANIZATION FOUNDING SILVERSPONSORS Talent Development Reporting principles • CTR

  4. Our Sponsors We want to thank the following sponsors for their support of the Center for Talent Reporting. FOUNDING BRONZESPONSORS Talent Development Reporting principles • CTR

  5. The Situation Prior to TDRp #2 Talent Development Reporting principles • CTR

  6. The Situation Prior to TDRp • There was no agreed-upon standard for the reporting of human capital • Consequently, no standard for managing it either • No answers to common, practical questions • What should I measure? • Which measures should I use? • How are these measures defined? • How do I report these measures? • What do senior leaders (Dept. Heads, SVPHR, CEO) want to see and in what format? • What do we do with these reports once we have them? • How do I show the value or impact of our HR initiatives? Talent Development Reporting principles • CTR

  7. Introduction to TDRpOur Mission: Develop and promote the adoption of reporting standards for human capital that meet the needs of senior executives, talent management leaders, program managers and other stakeholders Talent Development Reporting principles • CTR

  8. Talent Development Reporting Principles (TDRp) • Brings principles, standards, definitions , recommended statements & reports, and processes to talent development • Addresses all the questions on the preceding page • Began in fall 2010 by Kent Barnett (Founder, Knowledge Advisors) and Tamar Elkeles (VP of Learning and Organization Development, Qualcomm) • Engaged industry thought leaders like Fitz-enz, Bassi, Phillips, Brinkerhoff, Bersin, and CLOs/ Senior Talent Leaders of major organizations Talent Development Reporting principles • CTR

  9. Talent Development Reporting Principles (TDRp) • TDRp for L&D completed in 2011 • Extended to all HR processes in 2012 • Learning & Development • Talent Acquisition • Leadership Development • Performance Management • Capability Management • Total Rewards (C&B) Talent Development Reporting principles • CTR

  10. The TDRp Process Answers the Basic Questions of Practitioners • What are the right measures for my organization? • You should measure outcomes, effectiveness, and efficiency • Multiple measures for each • Specific measures depend on your programs • How should these measures be organized? • Into three standard statements • Outcome, Effectiveness, and Efficiency • How should these measures be reported? • In three management reports • Summary, Program (Initiative), and Operations Talent Development Reporting principles • CTR

  11. The TDRp Process Answers the Basic Questions of Practitioners • What do leaders and managers want to see for key programs? • Alignment of HR initiatives to business goals • Expected and estimated impact of initiatives on business goals (quantitative or qualitative) • Key effectiveness and efficiency measures • Progress against goals • Forecast for how year will end • The three statements and three reports capture and report these measures Talent Development Reporting principles • CTR

  12. The TDRp Process Answers the Basic Questions of Practitioners • How should these measures be used? • Ensure that planned outcomes are delivered • Ensure programs are effective and efficient • In short, to run talent (HR) like a business • TDRp reports are designed to facilitate this by: • Showing business and HR goals, progress against these goals, and a forecast for how the year will end • While providing significant flexibility Talent Development Reporting principles • CTR

  13. Summary: TDRp Helps You Run Talent Like a Business • Identify business goals • Align human capital initiatives to organization goals • Get upfront agreement on the expected impact and other measures of success • Execute with discipline using monthly reports for management of initiatives and operations • Manage to planned results with quarterly reports for the Department Heads, SVPHR, and CEO Talent Development Reporting principles • CTR

  14. The Target Audience for TDRp • Talent leaders and managers • All those responsible for programs, people, and budgets • Senior talent leaders • SVP of HR, CLO, head of Talent Acquisition, heads of other talent processes (leadership development, capability management) • Senior organizational leaders • CEO, CFO, EVPs, SVPs, governing boards • Different reports required for different audiences #3 Talent Development Reporting principles • CTR

  15. TDRp Framework Our Vision: “Talent Development Reporting principles are broadly accepted and widely employed as the world-class reporting standard for all human capital processes.” Talent Development Reporting principles • CTR

  16. Executive Reporting Focus Summary Conclusions, Actionable Recommendations, Issues for Further Analysis Scope of TDRp Reports System Wide Analytics Statements Program/ Initiative Analytics Standard Measures Specific methodology (e.g. Phillips, Brinkerhoff) Systems and processes for organizing data, calculating measures Data Data Sources and Systems Talent Development Reporting principles • CTR

  17. TDRp Framework Executive Reporting Process Senior Executives Talent Development Executives Executive Reports Talent Development Summary Report Quarterly Talent Development Program Report (s) Monthly Talent Development Operations Report (s) Monthly Outcome Statement Effectiveness Statement (s) Efficiency Statement (s) Statements Data Sets Guiding Principles Note: Data sets can be organized by processes and/or efficiency, effectiveness & outcomes Outcomes Effectiveness Efficiency Talent Development Processes Talent Acquisition Leadership Development Learning & Development Capability Management Performance Management Total Rewards Extract, convert and calculate Standard Measures Data Sources Financial Systems Non-Financial, non-TDR Systems Evaluation, EOS Systems Others: HRIS, LMS, CRM, ERP Talent Development Reporting principles • CTR

  18. TDRp Statements Yes, but what are your goals? Talent Development Reporting principles • CTR

  19. The Statements • Three standard statements • Outcome • Effectiveness • Efficiency • Standard measures are used but choice of measures depends on organization • Summary statements show • Last year’s actual • Plan (or goal) for this year • Year-to-date results • Detail statements show • Monthly, quarterly, trend data • Granularity • Without plan Talent Development Reporting principles • CTR

  20. Outcome StatementAlignment and Impact • Shows alignment of HR initiative to goals • Expected impact on those goals • Isolated impact is the ideal • Sponsor’s estimate (Quantitative or qualitative) • HR’s estimate reviewed and approved by senior leadership • May use proxies for impact The key: agree on the measures of success Talent Development Reporting principles • CTR

  21. Sample Outcome Statement for L&D Talent Development Reporting principles • CTR

  22. Sample Outcome Statement for L&D (continued) Talent Development Reporting principles • CTR

  23. Outcome Statement for Talent Acquisition Full Report In appendix 23 0 pts 0 pts Talent Acquisition Initiatives Talent Development Reporting principles • CTR

  24. Effectiveness StatementEffectiveness Measures Talent Development Reporting principles • CTR

  25. Effectiveness Statement for L&D Talent Development Reporting principles • CTR

  26. Efficiency StatementEfficiency Measures Talent Development Reporting principles • CTR

  27. Efficiency Statement for Capability Management Results through June Talent Development Reporting principles • CTR

  28. TDR Reports Talent Development Reporting principles • CTR

  29. The Reports • Three levels of reports • Summary Report (for CEO, SVPHR, and Dept. Head) • Program Report (for Managers and Dept. Head) • Operations Report (for Managers and Dept. Head) • Highly customized, pulling the most important measures from the statements • Executive-level reports show • Last year’s actual • Plan (or goal) for this year • Year-to-date results • Forecast for this year • Detailed reports for managers may show • Monthly, quarterly, trend data • Granularity • Without plan or forecast Talent Development Reporting principles • CTR

  30. L&D Summary Report Talent Development Reporting principles • CTR

  31. L&D Summary Report (continued) Talent Development Reporting principles • CTR

  32. Summary Report for Talent Acquisition (Page 1) 32 Results through June Talent Development Reporting principles • CTR

  33. Summary Report for Talent Acquisition (Page 2)Full Report in Appendix 33 Results through June Talent Development Reporting principles • CTR

  34. Program Report for L&D (Page 1) Talent Development Reporting principles • CTR

  35. Program Report for L&D (Page 2) Talent Development Reporting principles • CTR

  36. Sample Operations Report for L&D Talent Development Reporting principles • CTR

  37. Conclusion #4 Talent Development Reporting principles • CTR

  38. TDR Designed to Meet The Reporting Need for Human Capital • Simple, consistent approach • Use standard definitions to extract and convert data into three types of measures • Outcome, Effectiveness, and Efficiency • Over 500 measures in the online library • Create three standard statements with these measures • Outcome, Effectiveness, and Efficiency • Create three types of customized reports from these statements • Summary, Program (Initiative), and Operations Talent Development Reporting principles • CTR

  39. The Center for Talent Reporting:The Home of TDRp • Established October 2012 • Not-for-profit, 501c(6) organization (used for trade associations) • Mission • Improve and standardize the measurement, reporting, and management of human capital to deliver significant business value • Governance • Nine-member Board of Directors • Standards Committee to provide continued guidance on standards and reporting • Advisory Council • Funding: Sponsors, members, revenue from workshops • Business model: Others provide consulting and software Talent Development Reporting principles • CTR

  40. Plans for 2014 • TDRp Basics Workshop • May 13-15: Denver • Oct 20-22: Chicago • Second Annual Conference • Oct 23-24: Chicago • Webinars • Intro to TDRp: July 10,Sep (tbd) • Critical Success Factors: Jun 18, Aug 13 • Implementation Guidance (members only): Jun 19, Jul 17 • Certification underway • Individuals • Vendors providing software products employing TDRp • Accreditation underway • Organizations implementing TDRp • Consultancies providing services • Community of Practice: to be implemented in Q2 2014 • Focus on business acumen Talent Development Reporting principles • CTR

  41. 2014 Conference • The premier event to extend your TDRp knowledge and network. • This year’s event: more speakers, sessions and networking opportunities. • We will highlight four case studies and include separate tracks for experienced TDRp-ers and newbies • Build your knowledge and capability by attending sessions on: • What CEOs want • Business acumen • Change management • Big data October 22 to 24, Chicago, Illinois Rosemont Hotel, Doubletree Register now: https://www.centerfortalentreporting.org/annual-conference/ Talent Development Reporting principles • CTR

  42. Learn More about TDRp • Learn more and get implementation guidance at www.CenterforTalentReporting.org • Introduction to TDRp whitepaper • Over 500 measures • More than 60 sample statements and reports • Guidance on implementation • Workshop and webinar registration • Contact for more information: • Dave Vance: DVance@CenterforTalentReporting.org • Peggy Parskey: Pparskey@CenterforTalentReporting.org Talent Development Reporting principles • CTR

  43. AppendixFull Outcome StatementFull Summary Report Talent Development Reporting principles • CTR

  44. Outcome Statement for Talent Acquisition (Page 1) 44 Results through June Talent Development Reporting principles • CTR

  45. Outcome Statement for Talent Acquisition (Page 2) 45 Results through June Talent Development Reporting principles • CTR

  46. Summary Report for Talent Acquisition (Page 1) 46 Talent Development Reporting principles • CTR

  47. Summary Report for Talent Acquisition (Page 2) 47 Results through June Talent Development Reporting principles • CTR

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