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Italy

Italy. Business Etiquette Anna Mangiaracina ISOM 249. What information will be covered?. General Facts Dress Etiquette Gift giving Dining/Table Manners Communication Meeting Etiquette Negotiation . General Facts. Location Capital Currency Climate Religions Government

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Italy

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  1. Italy Business Etiquette Anna Mangiaracina ISOM 249

  2. What information will be covered? • General Facts • Dress Etiquette • Gift giving • Dining/Table Manners • Communication • Meeting Etiquette • Negotiation

  3. General Facts • Location • Capital • Currency • Climate • Religions • Government • Language

  4. Dress Etiquette • Appearances matter • First impressions • Men-dark and conservative • Women- business suits or conservative dress • Judgment

  5. Gift Giving Etiquette • Do NOT • Give chrysanthemums • Give red or yellow flowers • Wrap gifts in black or purple • Wine • Opening gifts

  6. Dining Etiquette • Dress • Punctuality • Gift • Table manners

  7. Relationships & Communication • Face-to-face • Demeanor • Expressive communicators

  8. Initial Meeting Etiquette Greetings Handshake First impressions Air-kiss Calling cards

  9. Business Meeting Etiquette • Appointments • Punctuality • Decisions

  10. Business Negotiation • North vs. South • High-ranking • Sales tactics • Verbal agreements • Haggling

  11. Summary • General Facts • First impressions • Gifts • Table manners • Expressive communicators • Greeting • Punctuality • North vs. South

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