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This guidebook explores the essential skills and outcomes of peer helping, including communication, resource referral, and effective conversations. Learn how to engage in collaborative, respectful, and meaningful interactions while providing support to fellow students.
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Campus resources Ben Medeiros Assistant Director, Living-learning Communities
Learning Outcomes • Peer Helping Skills • Advice vs. Communication • Having Effective Conversations • Making Resource Referrals • Identifying Resources • Campus Resource Guidebook Project
Advice vs communication • Collaborative vs. Authoritarian • Exploration vs. Solution • Facts vs. Opinion • Self Authorship – we each are the expert of our own experience.
hELPING… • The helping relationship is MEANINGFUL. • The helping relationship involves FEELINGS. • The helping relationship demonstrates RESPECT for individual self-worth. • The helping relationship takes place by MUTUAL CONSENT. • The helping relationship involved COMMUNICATION and INTERACTION. • The helping relationship shows a clear STRUCTURE. • The helping relationship is a COLLABORATIVE effort. • The helping relationship is designed to produce CHANGE. • The individual seeks UNDERSTANDING and INVOLVEMENT. • The peer educator is APPROACHABLE and SECURE.
Tips • Own your messages by saying “I” and “my.” • Make your messages complete and specific. • Make your verbal and non-verbal messages congruent. • Use redundancy. • Ask for feedback. • Make the message appropriate to the receiver’s frame of reference. • Describe your feelings by name, action, or figure of speech. • Describe behavior without evaluating or interpreting.
When to refer • Know Your Limits • Your Personal Values • Your Personal Problems • Complex Issues
Resource Guidebook • Small Sections – split into small groups of 2-3 • 3 Campus Resources • 1 Community Resource • Compiled into a “Guidebook” • Due: May 22