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IT Briefing Agenda 5/19/05

IT Briefing Agenda 5/19/05. Dell Update Manage IT Update Exchange Update LearnLink Update & Demo SAV 10 & Manage AV NetCom Q&A. Dave Wright & Andre (from Dell) Karen Jenkins Karen Jenkins Adam Lipkin Craig Myers Ramous Fields. General Updates/Reminders.

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IT Briefing Agenda 5/19/05

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  1. IT Briefing Agenda 5/19/05 • Dell Update • Manage IT Update • Exchange Update • LearnLink Update & Demo • SAV 10 & Manage AV • NetCom Q&A • Dave Wright & Andre (from Dell) • Karen Jenkins • Karen Jenkins • Adam Lipkin • Craig Myers • Ramous Fields

  2. General Updates/Reminders • Exchange training available June 6, 7, and 8 ($975) • Oracle Internet Directory • Need to move to OID by July 31st • Update your clients using the tool on TechTools • SPAM • Recent increase due to new SPAM variant • Security team to update in June Briefing

  3. Dell Update Dave Wright Andre (Dell)

  4. Manage IT Update Karen Jenkins

  5. Change Log • Received over 160 customization requests • Over 110 completed • ~15 scheduled for Phase 2 or subsequent phase • Submit any requests or testing results between now and cutover to csd@listserv.cc.emory.edu

  6. Remaining Major Features • Finishing the development of the following major customizations: • Security Breach Process (80%) • Self-Service Interface (70%) • Email Functionality (90%) • Port Status Table (0%) • PS Status Table (0%) • Custom Emory Reports (0%)

  7. Manage IT Status • All out of the box capabilities implemented (initial goal for Phase 1) • All Applications currently running on production hardware (App. Server, Web Server, and DB Server) • Cutover date delayed to June 9th • Development team continue implementing final customizations • Provide time for the community to familiarize themselves with the interface in “final” form

  8. Magic & Manage IT LSP Groups • Emory College (created sub-groups in Manage IT) • Oxford College • SOM ITS (added OB/GYN) • SPH • Facilities Mgmnt • GSAS- Psychology • SOM – Psychiatry

  9. New Manage IT LSP Groups • BJC Admin • Center for LL Learning • DUR • Campus Life • B-School • Human Resources • Registrar • Purchasing • Law School • SOM – Biochemistry • SOM - DOM • SOM –Human Genetics • SOM - Neurology • SOM – Pharmacology • SOM – Psychiatry • SOM - Neurology • SOM – Pharmacology • SON • School of Theology • Yerkes

  10. Final Notes • Campus Training • Thursday June 2nd • 9:00am – 10:30am • North Decatur Building, Kennesaw • User Guide • Under development … will be posted on TechTools • LSP Group Commitment • Need to confirm (especially new Groups) no later than June 1st that your team will participate in Manage IT.

  11. Exchange Update Karen Jenkins

  12. Exchange Update • Already migrated ~70 users • Meeting with affected LSP team ~mid June • Provide migration training, instructions, and documentation • Need each affected LSP team to identify one contact for coordination • send to csd@listserv.cc.emory.edu • Will send list of users to contact

  13. Exchange LSP Teams/Users

  14. LearnLink Update & Demo Adam Lipkin

  15. Symantec Update Craig Myers

  16. Norton AV Mac v:10.0 • Mac OS X version 10.3.0 or higher • Compatible with Mac OS x 10.4 Tiger • Requires: PowerPC G3 or higher processor , 128 MB Ram, 40 MB Disk Space. • On TechTools for testing purposes http://software.emory.edu

  17. Symantec SAV 10 • Compatible with Windows XP & 2000 • Requires: 64 MB of disk space, 55 MB of RAM, Microsoft IE 5.5 SP2 or later, Intel Pentium processor at 150 MHz (Pentium II or higher recommended) • Enhanced protection from spyware and adware • Tamper Protection • Uses TCP 2967 now (was UDP)

  18. Enhanced Virus Definition Server • Available for the entire campus • Uses Centralized SAV Managed Server • Will be included on Fall EOL CD • Updates via VDTM (Hourly Rapid Releases) • Scheduled daily LiveUpdates for redundancy • Centralized reporting via SESA

  19. Rollout Recommendations • Complete testing of both clients • Upgrade Managed Server first • Upgrade Windows clients to SAV 10 • Note: Managed solutions may not fully work with SESA. • Base AV information available new features may or may not have reporting support • Requires: 111 MB of disk space plus 15 MB for AMS2 server files, 64 MB of RAM, Microsoft IE 5.5 SP2 or later • Upgrade MAC 10.3+ clients to Norton AV 10

  20. NetCom Q&A

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