Presentation Transcript

1. Placing a Standard One-time OrderOnline

2. After logging into your virtual office you can begin creating a Standard One-time Order. Start shopping using the Product Categories near the top of the screen. NOTE: Do not start by clicking anywhere in the Scheduled LRP Orders area. Doing so will link all your changes to your LRP and you will not be able to make it a Standard One-time Order.
3. In each Product Category, there will be subcategoriesthat help to divide the product up and make it easier to find. Simply click on a subcategory link to view items within that product line.
4. You can change the quantity you wish to purchase in the Quantity Box next to each item. Click the “Add to Cart” button beneath the item you wish to add to your order.
5. The two most recently added items will appear in the “Recently Added” area of the Cart Summary To view your cart and/or process your order, click “Go to Cart”
6. Note that the frequency of this order is set to “One Time”
7. To see total cost of order with shipping and tax, click on “View Totals” in the Order Summary Section of the My Cart Screen
8. To change your Shipping Address (for sending a gift, sending a retail order to a retail customer, etc.)click on the “Edit” link next to your Ship To Information A new window will appear. In this new “Edit Shipping Address” window, you can: Add new addresses Select previously used addresses Edit previously used addresses Remove old addresses
9. To change your Billing Address(if you use a new card this will help prevent it from being declined)click on the “Edit” link next to your Bill To Information A new window will appear. In this new “Edit Billing Address” window, you can: Add new addresses Select previously used addresses Edit previously used addresses Remove old addresses
10. To change your Payment information (when credit card is expired, or to use a different credit card on this order) click on the “Edit” link next to your Payment Information A new window will appear. In this new “Edit Payment Information window, you can: Add new payment types Select previously used payment types Edit previously used payment types Remove old payment types
11. To select where your Confirmation Email will be sent, click on the “Edit” button next to “Send Confirmation To” A new window will appear. In this new “Edit Email Address” box you can enter the email address that you wish this order’s Confirmation Email to be sent NOTE: This will NOT change the email address associated with your account.
12. View your subtotal, shipping, tax, Total Amount Due, and Total PV Change your shipping method Once you have finalized your Standard Order, click on “Continue”
13. Review your Standard One-time Order. If everything looks in order, click on “Process Order Now.”
14. Once you choose “Process Order Now” Your credit card will be charged and your order will ship today. Please Note: Orders must be placed before 11:00AM MST in order for it to ship today. However, the date (and volume) for the order WILL be today – whether it ships today or tomorrow If you need assistance on your order, feel free to use the Chat button. Our agents are on hand Monday – Friday 8AM to 6PM MST to assist you with all your questions.