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MS Dynamics 365 is Cloud-based application platform with a combination of Customer Relationship Management (CRM) and Enterprise Resource Management (ERP) along with Artificial Intelligence tools. The main aim of Dynamics 365 is to provide a consistent platform and a common data model to digitalize your organization. Read more to explore the true potential of Dynamics 365.
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Contents About Us What is Microsoft Dynamics 365? What MS Dynamics includes? MS Dynamics Services Benefits of MS Dynamics Dynamics 365 and Digital Transformation
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What is Microsoft Dynamics 365? MS Dynamics 365 is Cloud-based application platform with a combination of Customer Relationship Management (CRM) and Enterprise Resource Management (ERP) along with Artificial Intelligence tools. It is sold in 2 editions, business edition for small and medium-sized enterprises and enterprise edition for medium to large organizations.
Dynamics 365 has a common data model which allows tighter integrations with other apps, such as Office 365 or any other business app with a standardized API. Dynamics 365 Sales Customer Service Field Service Project Service Automation Marketing Operations Application Platform(PowerApps, Power BI Embedded, Flow) & Common Data Model
What Microsoft Dynamics Includes? • Microsoft Office 365 • Microsoft Power BI • Microsoft Cortana AI Natural Language Processing • Microsoft Azure Machine Learning • Microsoft AppSource marketplace for Dynamics 365, Office 365, and Power BI plug-in apps
Microsoft Dynamics Services • Sales • Finance and Operations • Marketing • Artificial Intelligence • Customer Services • Business Central
Microsoft Dynamics Market • 13% growth in Dynamics products and cloud services as Dynamics 365 revenue grew by 69%. • 65% of businesses adopt a CRM within their first 5 years. • 80% of marketing automation users saw their number of leads increase, and 77% saw the number of conversions increase. https://www.forbes.com/sites/greatspeculations/2017/10/27/microsofts-cloud-services-growth-continues/#64f91f912f5c http://www.capterra.com/customer-relationship-management-software/user-research-infographic VB Insight
Benefits of MS Dynamics 365 • Shortens the Sales Cycle • Quick Scalability • Easy Deployment • Better Customer Services • Seamless Connectivity • Valuable Insights • Agility
Dynamics 365 and Digital Transformation • The main aim of Dynamics 365 is to provide a consistent platform and a common data model to digitalize your organization. • It provides flexibility to business applications and optimizes various processes.
Digital Transformation Initiatives • Employee Empowerment • Deployment to meet Customer needs • Customer Experience • Operational Efficiency
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Cygnet is a Microsoft certified Gold Application Development partner delivering customized mobile, web and cloud applications utilizing Microsoft platforms. Our solutions have been empowering businesses to optimize cost and efficiency, drive innovation, and business value.
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