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Getting into the Mind of a Recruiter. Glyniss D’Mello RN, MBA. In the beginning. Get a head start. Don’t wait till you graduate to apply Read the job description, skills and abilities required for the job CAREFULLY
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Getting into the Mind of a Recruiter Glyniss D’Mello RN, MBA
In the beginning. . . • Get a head start. Don’t wait till you graduate to apply • Read the job description, skills and abilities required for the job CAREFULLY • Become familiar with the organization so you can demonstrate how and why you will be an effective employee • Be realistic! Keep it simple
Resumes • Resumes should be brief and to the point (1-2 pages). ERROR FREE! • Information is accurate and captures whatever you have done in ANY job. • Most hospitals, have you fill out on-line application • BSN/certifications (CPR/ACLS/Stroke)
Interview Do's • Dress Code • Be on Time • Treat others with courtesy and respect. Opinions count • Good eye contact, friendly expression, energy levels • Avoid fidgeting and slouching. • Listen, clarify questions, respond positively with specific examples • Understand next steps in the hiring process, when and whom you should expect to hear next.
Interview Don’ts • Don’t make excuses. • Don’t make negative comments • Don’t treat the interview casually • Don’t act as though you would take any job or are desperate for employment. • Don’t chew gum or take cell phone calls during an interview. Turn your cell off during the interview.
What about Answering Questions? • Service Excellence: Give me an example of how you have gone above and beyond your call of duty? • Culture of safety: What is your concept of a culture of safety? Give me an example of how you helped create that environment? • Staff engagement: What kind of attitude/personality do you have? Give me an example of how you promoted team work? • Regulation: Using a national patient safety goal explain how you have either utilized/seen it being used at work? • Financial Stewardship: When was the last time you showed up late/absent on the job? How did you handle it?
Be Prepared for Behavior-based Questions! • Describe a time on the job when you were faced with a problem that tested your coping skills? • Give an example of a conflict you encountered on the job and how you addressed it? • Tell me about a situation in which you had to deal with a very upset customer or co-worker.
Key to answering these Q’s • Be specific, not general or vague! • Don’t describe how you would behave. • Describe how you DID behave. • If you later decided you should have behaved differently, explain this. • The interviewer will see that you learned something from the experience.
What to do after the interview? • Courteously thank the interviewer • Handshake, exhibit enthusiasm about the career opportunity. • Consider a thank-you note or e-mail of appreciation to further show your interest.