GCC’s Student Success Initiative:

1. GCC’s Student Success Initiative: Using Data to Monitor Compliance with the Mandates

2. GCC’s Student Success Initiative Introduction: Teresa LeybaRuiz Associate Vice President for Academic & Student Affairs, SSI Steering Team Co-Chair

3. GCC’s Student Success Initiative Gearing up for the mandates: Patricia Cardenas-Adame Dean of Student Life, SSI Steering Team Co-Chair David Gerkin Counseling Faculty, SSI Steering Team Co-Chair

4. Collaborating to Implement the Mandates Testing: Adrienne Tabar Coordinator of Educational Services • Meet with GCC SSI Steering Team to discuss concepts of SSI mandatory elements and overall concept • Discussed parameters of Dev Ed and CPD150 • Reviewed parameters for programming Accuplacer differently • Collaborated with stakeholders at both campuses • Made recommendations to new Accuplacer Score Report

5. Collaborating to Implement the Mandates Testing, cont’d • New Accuplacer Score Report • Standardized verbiage • Simplified text to make easy to understand for students

6. Collaborating to Implement the Mandates Testing, cont’d • Accuplacer Score Report Implementation • Print new Score Report on the back of the first page of MCCD Placement Chart • Testing technicians highlight or circle score and respective placement • Based on student scores, testing technicians begin discussion about CPD150 and Dev Ed classes • Ongoing training and updates are provided to Testing staff so they continue to understand the importance of their roles in student engagement and retention • Students are referred immediately to Academic Advisement with Score Report in hand

7. Collaborating to Implement the Mandates Advising: Dr. Ibrahim Naim Coordinator of Enrollment Services/ Advisement • Staff • Full-time advisors • Temp advisors • SSI Success Team • Temp and student staff • Training • Mandatories • Deferrals • Advisor Trac • Materials • Gaucho Guide Packet

8. Collaborating to Implement the Mandates Advising, cont’d • Process • Triage at Welcome Desk in Enrollment Center • Gaucho Guide Packet • Placement test scores • Student ID# • MEID and Password • Gaucho Guide Advisement • One-on-One sessions • Group sessions • Evaluations

9. Collaborating to Implement the Mandates New Student Orientation (NSO): Angie Wisniewski SSI Coordinator • NSO at GCC • Model/ Objective • Development • Revision/ Improvement • Assessment • Surveys/ Feedback • Relationships • Customer Care/ Phone calls • Results • Learning Outcomes/ Attendance

10. Collaborating to Implement the Mandates NSO, cont’d Fall 2012 – 986 Spring 2013 – 121 Summer 2013 – 138 Fall 2013 – 2772 (Main)/ 3150 (All) 3038/4054 (SSI): 75%

11. Collaborating to Implement the Mandates Student Success Course David Gerkin SSI Implementation Team Co-Chair • Student Success Course at GCC • What is the student success course? • How is it offered? • Who teaches it? • How was the success course mandate implemented?

12. Collaborating to Implement the Mandates Student Success Team Angie Wisniewski SSI Coordinator • Student Success Team at GCC • What is the student success team? • Customer care basis • Weekly reports/ Phone calls • Tracking/ Monitoring • Continuous support system for first-year students

13. Collaborating to Implement the Mandates Mandate Compliance Data, cont’d Example Student Success Initiative Weekly Report

14. Collaborating to Implement the Mandates Mandate Compliance Data, cont’d Example Student Success Initiative Weekly Report cont’d

15. Collaborating to Implement the Mandates Mandate Compliance Data, cont’d SSI Weekly Report Progress Tracking Fall 2013

16. GCC’s Student Success Initiative Next Steps: DavidGerkin Counseling Faculty, SSI Steering Team Co-Chair

17. GCC’s Student Success Initiative Questions?