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Now What? Moving From Analysis to Action. Russ Little, MIS Project Director, Student Success Plan. Why are we here?. Growing emphasis on Success & Completion and its relation to funding Implement & Manage Student Success, Retention & Completion efforts
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Now What? Moving From Analysis to Action Russ Little, MIS Project Director, Student Success Plan
Why are we here? Growing emphasis on Success & Completion and its relation to funding Implement & Manage Student Success, Retention & Completion efforts Measure impacts of Student Success, Retention & Completion efforts Collaboration potential in development, deployment, benchmarking & shared best practices Right Thing to Do
Integrated Planning & Advising Systems (IPAS) "IPAS is an integrative approach to student success that promotes shared ownership for educational progress among students, faculty, and staff through holistic information and services that contribute to credential completion. The services it encompasses include advising, counseling, progress tracking, and early alerts." -Educause 2014
IPAS Eco-System Learner Analytics Early Alert Student Self Help Holistic Case Management Prescriptive Advising Intrusive Interventions Measurement & Reporting
Why you want IPAS • Improve student retention, success & time to completion • Increase graduation rates, and reduce unneeded credits • Implement systematic, comprehensive advising, counseling and intervention processes • Implement Early Alert intervention processes • Develop and maintain referral sources for addressing student challenges and opportunities • Remove silos between offices that support students, faculty & chairs • Create self help tools to connect students to resources • Create clear plans of action for students • Measure your Impact
“Students don’t do optional.” - Kay McClenney
Open Source Software “Free like a Puppy”
How does the IPAS process work? • Students are Identified • Demographics, FTIC, First Generation • Diagnostic Tools, Predictive Models, Alerts • Student Intakes, Surveys, Assessments, Placement • Holistic Coaching, Counseling & Advising • Dashboards, Alerts, Predictions • Journal, History • Individual Plans of Action & Academic Plans • Intervention Techniques • Early Alert (Data, Faculty, Coaches, Staff) • Student Self Help Tools • Intrusive Interventions are Applied
In Sinclair’s experience, students who are involved with technology supported (SSP) case management Evidence of Impact • Are more likely to complete more courses successfully • Have higher first term success rates • Are more likely to return next term • Are more likely to graduate
Pathways to Completion (PTC) • FTIC “At-Risk” Students • Assigned a Student Success Coach (before they register) • Holistic Approach – Academic & Life Issues • Through holistic advising, counseling, web-based support systems, and intervention techniques, students are identified, supported and monitored. • Supporting Technology Tools Include: • Case Management Software • Academic Advising Tools (MAP) • Early Alert / Faculty Access (EAL) • Student Interface (Tasks, MAP, Self Help, Schedule) • Student Information System (SIS) Integration • Reporting Tools / Data Collection Sinclair Community College
Pathway to Completion program (PTC) participants have a 28% higher term-to-term retention rate than students not designated at-risk. Sinclair Community College
Active students in the PTC program have a 40% higher average year to year retention rate than students not designated at-risk. Sinclair Community College
The 2.5 year accumulated average term to term retention of minority PTC students is 29% higher than non-PTC (not at-risk) students. Minority student’s average term to term retention is 97%. • The average Year to Year retention of PTC minority students is 51% higher than non PTC (not at-risk) students. Minority student’s average year-to-year retention is 84%. Sinclair Community College
PTC/Transitioned SSP Students Fivetimesmore likely to graduate within 6 years (2005-2011) Sinclair Community College
Learner Analytics & Alerts • Identification of Students • Cohorts, Demographics, FTIC, First Generation • Placement, Assessment, Survey (Cog & Non-Cog) • Analytics, Predictive Models, Scores • Dashboards • Student, Advisor, Administrator • Early Alerts • Events / Triggers • Analytics / Rules / Traffic Lights • Faculty / Coach
The Next Step in Learner AnalyticsPredictive Modeling • Examples of Tools & Systems: • PAR (Non – Profit) • Apereo OAAI (Open Source) • Civitas • EAB • D2L • Examples of Predictions: • Applicant Success • Scoring Risk • Term to Term Retention • Course Level Success • Year to Year Retention • Intra-Sessional Success • CBE, DL & Traditional Students • Academic Pathways
Student Success Data is AvailableIs it being used by the right people? (Educause, 2014)
Now What? Knowing is not enough; we must apply. Willing is not enough; we must do. - Johann Wolfgang von Goethe
Coach Dashboard Consolidate the Data Advisors / Coaches Need in One Place
Coaching Contact & Records Who, What, When, Where, Why
Student Intake Collect the Data Advisors / Coaches Really Need
Coach Journal “Speed Notes”
Early Alert – Close the Loop Feedback to Faculty Is Key
Coach Creates Student Action Plan Make Specific Actionable Referrals to Overcome Barriers and Set Expectations
Reference Guide Knowledge Base of Supports & Services
Action Items Searchable Supports & Services
Student Action Plan – Print / Email / Portal Make the “Next Steps” Pervasive & Track Progress
How do we know what students need to do? • How do students know what they need to do? • How do we know students have done what we told them to do? • Will the students remember to do what we advised? • How can we help students make the right decisions? • Do we offer the courses we told students to take?
Create “Ideal Pathways” through the Curriculum • Create a clear IndividualAcademic path for each student • Remind the student, and everyone who works with the student, what that path is at every opportunity • Take Actionif they stray from the path • “Default” path should lead to success without having to “Do Options”
Pre-Built “Ideal Pathways” Used as Templates