The Datatel Enterprise Education Platform

1. The Datatel Enterprise Education Platform North Carolina Community Colleges ACCBO November 2, 2010

2. Agenda • North Carolina Community College Relationship • Technology Challenges • Datatel Solutions and Microsoft Partnership • User Experience • Reporting and Analytics • Recruitment and Retention • Learning Management • Datatel Strategic Planning

3. The NCCCS/Datatel Relationship

4. The Datatel North Carolina Team Darrell Pierre Account Manger • General Questions, Product Demos, Solution Roadmap Steve Stelter Business Advisor • Strategic Planning, Training, Consulting Reed Davis Project Manager, Ombudsman

5. Silos in Higher Education

6. Cost of Fragmentation

7. Division between academic & administrative computing

8. The Strategic Academic Enterprise

9. Datatel has the Solutions Datatel Enterprise Education Platform

10. Datatel and Microsoft Collaboration Dynamics CRM Increase Productivity & Access Silverlight UI Colleague DATATEL Portal Serviceability, Agility, Manageability Boost Organizational Insight Drive Agility & Innovation Integrate and Support Existing Applications Optimize Infrastructure

11. Value & Innovation

12. Datatel Enterprise Education Platform User Experience Portal Mobile Platforms Reporting & Analytics Enterprise CRM

13. Transforming The User Experience Datatel’s New User Experience- UI 4.x • Improving Ease of Use • Increasing User Efficiency • Built with Microsoft Silverlight • Removes QueryBuilder

14. Datatel Confidential

15. Datatel Confidential

16. The Datatel Portal Everyone’s Online Home • A new, online home for all stakeholders • E-mail, calendars, schedules, To Do’s and more in one place • Targeted personas • Faculty • Staff • Students • Alumni • Parents • Customized communications • Single Sign-On = One username and password for all Internet services • Huge library of plugins (i.e. SharePoint Web Parts) • FULLY INTEGRATED WITH ALL INFORMATION IN COLLEAGUE

18. Datatel Employee Portal (CONNECT)

19. Datatel Mobile Apps (MOX) • Available for iPhone, Android, Blackberry • Free for end users • Campus Maps • News and Announcements • Campus Directory and Personal Contacts • Personal and Group Notifications • Calendars, Assignments and To Do Items • Courses

20. Datatel Mobile Apps (MOX)

21. Datatel Mobile Apps (MOX)

22. Datatel Enterprise Education Platform User Experience Portal Mobile Platforms Reporting & Analytics Enterprise CRM

23. Tools vs. Solutions

24. Higher Education Intelligence • Culture • Data • Tools • Timing • Scalability

25. Complete Reporting Solutions

26. Reporting & Operating Analytics

27. Reporting and Operating Analytics

28. HR Dashboard Sample

32. Performance Analytics Reports NOTE: Financial Aid Module due end of 3Q10 Colleague Advancement Module due end 4Q10

33. Synoptix for Datatel • Board-ready financial reporting solution • Combines spreadsheet simplicity with advanced multidimensional cell functionality • Use general ledger data from Colleague without IT assistance • Create and monitor customized dashboards to track institutional performance • Replacement for sun-setted Microsoft FRx

34. Synoptix for Datatel

35. Datatel Enterprise Education Platform User Experience Portal Mobile Platforms Reporting & Analytics Enterprise CRM

36. Datatel Recruiter

37. Strategic Academic Enterprise

38. Datatel Intelligent Learning Platform Communication & Collaboration Content Management & Delivery Assessment & Advising Retention Datatel Enterprise Education Platform

39. Intelligent Learning Platform – (ILP) • Real-time integration between academic and administrative systems • Eliminate flat file imports/exports • Slash the cost of course management • Give faculty and students a single point of entry • Facilitate class conversations with team sites, email, and blogs • Identify at-risk students with academic, student life and business service data

40. High-level Architecture Overview Colleague Datatel Portal Automated or in Batch Courses, membership, grades, LDA, retention alert Start Process Datatel Learning Management Web Services New course section is created, student registers for class or faculty added Web Service Call Moodle WS Moodle Web Service response Based on the data, decide which learning system to update Update Database Colleague Db

41. Cost Effectiveness Average Total Cost Per FTE (Includes License Fees, Vendor Hosting Fees, Additional Fees) Source: NCCCS Feasibility Study Presented at Moodle Moot, Austin TX; Aug 2-3rd 2010 by Jonathon Sweetin ILP’s 5yr Cost

42. Student Portal View

43. Retention Alert - What is it? Retention Alert is a case management tool that allows institutions to: • Identify and begin interventions with students as soon as an issue is identified • Share information as appropriate with others who can help with the case • Report on outcomes and analyze success of retention efforts

44. Benefits of Retention Alert • Identify and begin interventions with students as soon as an issue is identified • Address students’ issues immediately • Share information as appropriate with others who can help with the case • Report on outcomes and analyze success of retention efforts • Future decisions based off of data and results from Student Retention Alert.

45. Retention Alert Process John schedules a meeting with Erin John schedules a meeting with Erin John and Erin meet and create a plan to get Erin back on track John Advisor gets an email letting him know about the case John monitors Erin’s progress John Advisor gets an email letting him know about the case Triggers a case to be opened Triggers a case to be opened One of Erin’s professors adds a case that Erin is falling asleep in class. Erin Student’s GPA is low Erin Student’s GPA is low John is alerted of the second entry about Erin

46. Datatel Strategic Focus • Datatel Enterprise Education Platform • Seamless integration • Lower total cost of ownership • Strategic partnership with Microsoft • Leverages ubiquitous platform • Lowers total cost of ownership • Transformational user experience • State of the art user interface • Rich portal • Mobile platform • Higher Education Intelligence built in • Out of the box applications • Reporting and analytics • Intelligent Learning Platform

48. Business Advisory Services

49. Q&A • Darrell Pierre • Account Manager, Datatel • 703.261.2333 • djp@datatel.com