1 / 14

Administrative Services Redesign Update

Administrative Services Redesign Update. University of New Hampshire November 6, 1996. Background. Why are we doing this ? What are our options ? How does ASR fit into the “big picture” ?. Review of ASR Plan. 3 Goals 3 Categories of change 3 Phases of work. Current Status.

hoang
Download Presentation

Administrative Services Redesign Update

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Administrative Services Redesign Update University of New Hampshire November 6, 1996

  2. Background • Why are we doing this ? • What are our options ? • How does ASR fit into the “big picture” ?

  3. Review of ASR Plan • 3 Goals • 3 Categories of change • 3 Phases of work

  4. Current Status • Phases 1 and 2 are complete • Each major unit has a savings target • President has directed full implementation • Presently organizing & planning for phase 3

  5. What Did We Accomplish in Phase 2 ? Here are the Original Goals: • Refine plan & targets • Begin selective hiring freeze • Address “change management” issues • Gain broad support

  6. Accomplishments Toward Original Goals • Identified maximum of 17 BSCs • Savings targets for all units have been finalized • Hiring freeze since April, 1996: 21 positions held vacant • PCards designed & pilot delivered by PCard group • HR/PR automation delivered by HRIS Steering • Other HR/PR automation projects in progress • Document imaging - working with potential vendors • Training, job specs, redeployment issues in progress

  7. Accomplishments Toward Original Goals (continued) • Worked through natural resistance to change in initial units • Various organizational plans considered by initial units • Promoted broad understanding through open forums, CJ, work survey meetings, local team participation, PAT & OS Councils, UNHINFO • Top level agreement to one set of underlying principles & strategies - - supported by President, VPs, Deans, UASP Committee

  8. Other Accomplishments • Detailed understanding of what admin people do • Improved internal career opportunities -- 52 on campus only positions available since April 1996 (35 filled) • Short-term budget savings for units with vacancies

  9. What We Still Need to Accomplish • Organizational -- identify specific positions to eliminate or redeploy; identify physical locations and costs involved in setting up BSCs & consolidating secretarial services; identify individual heads of BSCs • Process -- refine details of specific processes in departments • Policy -- develop & document policy changes and delegation of authority

  10. What We Learned • Resistance to change - takes time to overcome • Loyalty of/to staff impacts redeployment discussions • Setting up BSCs impacts EVERYONE • BSCs will be 1/2 of the savings • Clerical/admin reductions are the other 1/2

  11. ImmediateChallenges • BSC savings are doable • Organizational, process, & policy improvements • Secretarial savings are more difficult

  12. ImmediateChallenges (continued) • Deans & VPs are to effect restructuring • Use established participatory process • Timing - not too fast, not too slow • Assistance from personnel officers • Use common principles & strategies

  13. Immediate Challenges (continued) • Resolve confusion surrounding ASR • Why is it necessary to hire temporary hourlies? • Are all reorganizations due to ASR? • How are people selected for BSCs? • How does the electronic campus initiative fit into ASR ?

  14. Critical Success Factors • People • Money • Space • Technology • Time

More Related