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Partnering with Our Customers in Demand Side Management

Partnering with Our Customers in Demand Side Management. Mark Wallenrod Director DSM Program Operations Southern California Edison. Southern California Energy Summit 2013 Palm Springs, CA October 04, 2013. One of the Country’s Largest Investor-Owned Utilities 50,000 square miles

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Partnering with Our Customers in Demand Side Management

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  1. Partnering with Our Customers in Demand Side Management Mark WallenrodDirector DSM Program Operations Southern California Edison Southern California Energy Summit 2013 Palm Springs, CA October 04, 2013

  2. One of the Country’s Largest Investor-Owned Utilities 50,000 square miles 14 million residents Environmental Leadership 2008 – 12 EE Results More than 8.8 billion kWh– Enough to power over 1.2 million homes for an entire year Resultant greenhouse gas emission reduction = 4.0 million metric tons -- Equivalent of taking 775,000 cars off the road A National Leader in DSM 1st or 2nd in the nation for electric energy savings in each of the last 13 years A national leader in Demand Response with nearly 1700 MW available in our portfolio 12 National US EPA ENERGY STAR® Awards About Southern California Edison

  3. DSM Portfolio for All Markets • SCE has over 100 program offerings designed to reach every customer

  4. Customer Engagement Model

  5. Integrated Programs & Services From …. Silo product development To …. Development of Integrated Energy Management Solutions • Bundled Products to Simplify Customer Engagement and Choice • Integrated Demand Side Management • ESC Technology and Tools • New Billing and Payment Options (e.g. Prepay & Self Service) • Text and Email Notifications • Outage and Other Mobile Apps • Only “A la Carte” Options • Episodic Rebates and Incentives vs. Long-term, Relationship Building Products

  6. Intelligent Delivery Budget Assistant Rate Analyzer Business Energy Advisor Plan and manage your bill, and keep you within budget. Set monthly spending goals online, and set alerts to keep you on track. Compare rate plans and make a selection that best fits with your type of business and operations. Get a customized energy report that analyzes your company’s energy use and the best ways to reduce it.

  7. Enabling New Technology

  8. Improving The Way We Communicate to … Broader market reach to all consumers any time, any where, any device from … SCE communicating 1:1 with customers

  9. Engaging The Communities We Serve – Energy Leader Partnerships • Tiered incentive structure for local governments for pursuing EE, DR and DG • 119 cities and counties participating from 2010 - Current • 4 partners have reached Platinum; 19 partners have reached Gold • Over 62 GWh saved in municipal facilities since 2010

  10. Future of DSM & Preferred Resources • Utilizing preferred resources to meet local and system capacity requirements • Providing opportunities to procure competitively priced preferred resources alongside generation resources

  11. Thank You! Mark WallenrodDirector DSM Program Operations Southern California Edisonmark.wallenrod@sce.com

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