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All About the App ISV Partner Alliance Value

All About the App ISV Partner Alliance Value. Citrix, Oracle’s Siebel, and EMC Documentum Monitoring. Heterogeneous Support ISV Partner Alliance Value ComTrade. Product Description Primary Capability: Provides heterogeneous support.

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All About the App ISV Partner Alliance Value

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  1. All About the App ISV Partner Alliance Value Citrix, Oracle’s Siebel, and EMC Documentum Monitoring

  2. Heterogeneous Support ISV Partner Alliance ValueComTrade Product Description Primary Capability: Provides heterogeneous support. Additional Capability: Includes deep application monitoring and diagnosis. Product Description: ComTrade Management Packs enable clients to manage their Citrix, Oracle’s Siebel CRM/BI, and EMC Documentum environments in real time, get an end-to-end view of how systems are running, and help gain control over technology investments to improve their business. System Center Integration: Citrix, Oracle’s Siebel CRM/BI, and EMC Documentum Management Packs integrate with System Center Operations Manager. In addition,Oracle’s Siebel CRM/BI Management Pack integrateswith Microsoft System Center Virtual Machine Manager (PRO-Enabled Pack). Cost Licensing:Citrix XenServer, Oracle’s Siebel CRM/BI, and EMC DocumentumManagment Pack(server-based licensing) Citrix XenDesktop, Citrix XenApp, Oracle’s Siebel CRM/BI, and EMC DocumentumManagment Pack(user-based licensing). Support: Website:managementproducts.comtrade.com Global Sales Contact: bogdan.viher@comtrade.com Next Steps

  3. Heterogeneous Support ISV Partner Alliance ValueComTrade–Architecture Resources Architecture Overview Introduction: www.managementproducts.comtrade.com/management_pack/Pages/default.aspx Resources: http://www.managementproducts.comtrade.com/resource_library/Pages/default.aspx Product Download: http://www.managementproducts.comtrade.com/product_download/Pages/default.aspx Citrix MP Suite Documentum Siebel PRO-enabled Documentum MP CRM MP XenApp MP XenDesktopMP BI MP Web Interface MP XenServer MP Provisioning Services MP

  4. Heterogeneous Support ISV Partner Alliance ValueComTrade–Deployment Resources Deployment Overview Data Sheets: XenDesktop MP XenApp MP XenServer MP Siebel CRM/BI MP Documentum MP Webinars: Citrix & ComTrade: XenDesktop MP Webinar

  5. Heterogeneous Support ISV Partner Alliance ValueComTrade– Case Studies Case Study #1 Case Study #2 Title: Citrix XenAppMonitoring at a Leading Retail Firm Summary: ComTrade Management Pack for Citrix XenServerhelps leading retail firm deliver predictable performance of their online services hosted on XenServer infrastructure Situation: Using a large Citrix XenServer deployment to host their online business; unavailable hosts or underpowered virtual machines can have an unpredictable impact on performance of their online services Solution: ComTrade Management Pack for Citrix XenServer allowed customer to quickly determine which parts of the virtualization infrastructure were failing or are underpowered Benefit: IT can now deliver highly predictable performance of their online services by proactively managing underlying XenServer infrastructure and health of virtual machines. For More Information: Pending publishing on www.managementproducts.comtrade.com Title: Siebel CRM Monitoring at aHigh-Tech Vendor Summary: ComTrade‘s monitoring solution for CRM Field Sales was able to address the need to proactively monitor Siebel CRM deployment at this high-tech vendor with sales offices in a number of different locations Situation: Facing issues with the CRM adoption due to delays with genartion of reporting. Instead of taking a few minutes to generate the plan, the process took several days. Solution: Used Siebel CRM Management Packto identify performance issues andproacively monitor and resolve reporting delays Benefit: The customer guaranteed end users that reporting and Siebel accesibility is accurate and CRM predictabilty contributed directly to improved business results. For More Information: Pending publishing on www.managementproducts.comtrade.com Customer Quote: Customer Quote:

  6. Partner Alliance – Depth ISVComTrade Value Proposition for System Integrators • Incentives • Sales Incentives: • Channel Program • Deployment Incentives • n/a • Resources: • Sales • Sales training • Access to ComTrade demo environment • Product webinars • Product videos • Pre-sales slide decks • Deployment • POC and deployment resources • Remote assistance • Best practices • Support • 5x8 and 7x24 support options • Coverage by Country – Support and Sales personnel • Sales personnel (Europe, US) • Support personnel (Europe)

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