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Organizational Communication Technology. Comm 4220-001 By, Courtney Jespersen, Aubree Brenda, Stephanie Mendonca , Natali Ramos, and Rochele Roura -Foster www.commtechnology.wordpress.com. Types of technology. VIADEO. Professional networking
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Organizational Communication Technology Comm 4220-001 By, Courtney Jespersen, Aubree Brenda, Stephanie Mendonca, Natali Ramos, and RocheleRoura-Foster www.commtechnology.wordpress.com
VIADEO • Professional networking • “Your network is more powerful than you think.” • Share information • Job listings • Contacts
Dropbox • Cloud computing • Over 100 million users • Upload, share, and download files • New “team” feature
Nationalfield • Business-oriented communication technology • Cloud computing • Share documents, links, videos, and charts • Create surveys
ideaplane • Cloud-based enterprise social network • Business owners connect with employees, clients, and partners • Build profiles • Send email
skydrive • Cloud computing application • Free and secure • Store, back-up, edit, and share documents
Technology tradeoffs • Risks • Privacy • Hackers • Unreliable Internet connections • Benefits • Efficient • Save time • Unlimited storage • Accessible anywhere with an Internet connection
Organization overview • Part of statewide California State University system • Established in 1957 • Located in Turlock, California • Employees serve more than 8,000 students • Vision: “We will serve our diverse student body, communities and state by creating programs, partnerships and leaders that respond effectively to an evolving and interconnected world.”
Current technologies • Blackboard • Course-management system • Uses: uploading/sharing documents, discussion board, grading • PeopleSoft • Online business application • Uses: enrollment, financial aid, transcripts • ILLiad • Interlibrary loan service • Uses: share journals, articles, books between colleges
BENEFITS OF BLACKBOARD • Satisfies students and staff • Can positively affect graduation and retention rates • Increases student enrollment • Decreases costs with distance learning • Convenience
Benefits of PeopleSoft • Efficient • Enhances productivity and performance • Less staff assistance = money saving
Increases staff productivity • Easy management of library borrowing • Independence in program usage by all users
Previous technologies • No learning management software prior to Blackboard • “Banner” integrated support system before PeopleSoft • Very similar • Also governed by ORACLE database system • “Clio Software” loan system before ILLiad • Less sophisticated • All CSU campuses switched to ILLiad
Potential risks • Blackboard • Possibility of system failure • Glitches, hackers, and viruses • PeopleSoft • Runs slow during heavy traffic • ILLiad • Orders may get lost (technology error) • Possibility of system failure
recommendations • External Factors • Diffusion of Innovations Theory • Relative advantage • Compatibility • Complexity • Trials • Observation • Internal Factors • Groupware • Dual-level effects • Efficiency • Social impact
Recommendations (cont.) • Maintain current technologies • Conduct periodic communication technology evaluations (student surveys, requests for feedback, etc.) • Consider implementing a cloud-computing technology for information sharing between staff members