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Organizational Communication. Chapter 1 Recap/Discussion . ORGANIZATION?. Organizations are…. “vehicles for clear, cooperative action” (Papa, Daniels, Spiker , 2008, p. 2) “sites of conflict and confusion” (Papa, Daniels, Spiker , 2008, p. 2 ) Separate from people?.
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Organizational Communication Chapter 1 Recap/Discussion
Organizations are…. • “vehicles for clear, cooperative action” (Papa, Daniels, Spiker, 2008, p. 2) • “sites of conflict and confusion” (Papa, Daniels, Spiker, 2008, p. 2) • Separate from people?
Communication is…. • “the very essence of a social system or organization” (Katz and Kahn, 1978, p. 428) • More than sending and receiving information • ‘creating shared meaning and constructing social realities’ (Papa, Daniels, Spiker, 2008, p. 2)
Organizational Communication is… • “the communication processes that characterize human organizations” (Papa, Daniels, Spiker, 2008, p. 2) • Internal vs. External
Benefits of Understanding Organizational Communication • Field of study; not profession • Effective communication effective organization (plays role) • Specific careers (e.g. consulting, training, human resources, media production, journalism) • Any role in organization