Achieving Club Excellence

1. Achieving Club Excellence

2. Why are you proud to be a Kiwanian?

3. Objective At the end of this session, you will be able to explain the process to achieve club excellence.

4. Define excellence The difference between good clubs and excellent clubs is simple … Excellent clubs are willing to do those things that good clubs are not willing to do!

5. An excellent Kiwanis club Service Impact m Increase membership Public Awareness Enhance member experience

6. Step 1: Club scorecard To start conversations with club leaders about where and how they think they can improve

7. Step 2:Creating the Purpose

8. Creating the Purpose To start conversations with club members about what inspires them to continue serving the community as Kiwanians To help a club define its purpose in the community for members, donors, partners and potential members

9. Step 3:Measuring Member Satisfaction To assess the club experiences in four areas: - club management/ administration - membership strength - community service impact - member experience. To show club leaders how to use member feedback to improve the club

10. Club assessment The Club Excellence Tool • How good is your club? • How can it be better? • How can it better serve your community? www.KiwanisOne.org/ClubExcellenceToolOnline

11. Club assessment The “sticky” little assessment • Measure member satisfaction • Determine club improvements • Maximize service impact

12. Club assessment Customized assessment www.SurveyMonkey.com www.FreeOnlineSurveys.com www.eSurveysPro.com

13. Step 4: Developing Commuity Partnerships To explore ways to increase the club’s partnerships and sponsorships

14. Step 5: Rediscovering Your Community To gather information about community needs and how the club can help address them To assess a club’s current service activities To reveal potential opportunities for new partnerships, sponsorships and service projects

15. Community analysis • Who will do it? • Who will we contact? • When? • What? Present results to the board and the club • Follow-up

16. Step 6: Analyzing Your Impact To assess the success of a club’s service and fundraising activities and determine opportunities for improvement

17. Impact vs. Cost

18. Step 7: Club Excellence plan To guide a club through the planning process that helps the club fulfill its purposes in the community - with action steps, responsibilities and timetables. To guide a club to set SMART goals, measure success and celebrate milestones

19. Where do we want to go? • What are the expectations of the members? • What does the leadership wish to achieve? • How can the club benefit the community? • What does a successful club do?

20. What goals will we set? • Specific • Measurable • Action oriented • Realistic • Time bound

21. Step 8: Hosting an Open House For step-by-step guidance and strategies to increase membership For ideas about who to invite To create an ongoing culture of inviting

22. Share your story with… People you know … and people you don’t … School principal CKI Alumni Bank manager Person behind you at the bank Friend Flight travel companion Your hairdresser Business associate Your doctor Parents of Key Club members A relative Client Chamber of Commerce president Your insurance agent Neighbor

23. Ongoing recruitment A Kiwanis club members  Membership growth committee Prospective members B C

24. New-member orientation Who? What? When? Where? Complete before amember’s induction!

25. Welcome new members • Introduce new members • Plan a meaningful ceremony • Follow a prescribed format • Include sponsor, spouse and friends

26. Step 9: Celebrating Success For ideas to foster member and club pride For new ideas about showing appreciation To encourage future interactions between community organizations and members To reinforce relationships with community partners

27. Achieving Club Excellence Thank you!