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Employment & Skills Research Langworthy : Jan-March 2009

Employment & Skills Research Langworthy : Jan-March 2009. Presentation by:- Martin Halton Research Manager Seedley & Langworthy Trust. CONTENTS. Project overview, context & approach Methodology Worklessness agenda Results & analysis Key messages. PROJECT OVERVIEW.

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Employment & Skills Research Langworthy : Jan-March 2009

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  1. Employment & Skills ResearchLangworthy : Jan-March 2009 Presentation by:- Martin Halton Research Manager Seedley & Langworthy Trust

  2. CONTENTS Project overview, context & approach Methodology Worklessness agenda Results & analysis Key messages

  3. PROJECT OVERVIEW Research & consultation activity that took place in 3 LSOAs in Langworthy ward between January – March 2009. Consultation conducted by a team of 14 local residents who were recruited, trained & supported in Community Research/Consultation by SALT. Most of the research team were in receipt of Jobseekers Allowance (JSA) or Employment & Support Allowance (ESA). Total of 204 residents participated in the consultation.

  4. CONTEXTchallenge at local level 3 LSOAs chosen (26, 13 & 15) containing some of the highest levels of worklessness across the city.

  5. PROJECT AIMS To explore residents attitudes, perceptions, and experiences of employment & skills provision & support. To use subsequent findings to inform the new Working Neighbourhood Team for the area.

  6. APPROACH • SALT adopted a community research approach in responding to project brief. • 14 local residents were recruited to conduct a series of interviews with residents across the 3 areas. • Residents attended a 3 day training course in community research prior to consultation commencing. • Group worked in small research teams across the 3 areas.

  7. RESEARCH TRAINING

  8. RESEARCH TRAINING

  9. METHODOLOGY Employment & Skills Survey Employment – current status & perceptions of local employment opportunities Issue – norms & values towards employment & skills and cause and effect/impact on individual, family & wider community Support services – service awareness & take – up of support services.

  10. METHODOLOGY Case study material – short DVD film 3 “real-life” stories of members of the research team captured through semi-structured interviews on film.

  11. Major aspect of welfare reform policy New expectations of benefit claimants New approach towards ‘Tackling Worklessness’ Integrated & coordinated approach Raise aspirations IN Salford Integration of commissioning & delivery systems Accessible services to excluded groups Introduction of WNT’s in Salford WORKLESSNESS AGENDA

  12. Working Neighbourhoods Teams A ‘Department Store’ of joined - up support i Police Community Champions ‘Personal Shoppers’ 3rd Sector Youth Workers Housing Officers Health Trainers CDWs GPs i ‘Front Liners’ i 13 Weeks JOB i Customer Information System In Work Support Train to Gain JCP Manage a caseload & guide shoppers through the store Education FE HE Enterprise activity Skills & Work IAG Financial advice Benefit advice Skills for life Confidence building Parenting Common Assess -ment Skills and Work; AACS; Connexions; Next Step.. Family support Child- care Crime/ Housing support Crime offending Drug & alcohol Health support/ activity Coordinate joined up delivery; Inform commissioning Local Management Team Joint Commissioning at centre No Wrong Door - Small army of people with personal relationships & contact opportunities Campaigns; Ways of working; Joint activities; Information sharing

  13. REMIT OF WNT’s • Tackle deep seated worklessness • Focus on those out of the labour market • Tackle generational worklessness & aspirations • Use a ‘Neighbourhood Management’ and ‘whole system’ approach • A common but flexible approach across areas • Deliver on critical shared priorities – connecting people with opportunity

  14. RESULTS & ANALYSISresidents survey

  15. PERCEPTIONS OF LOCAL EMPLOYMENT OPPORTUNITIES

  16. ISSUE – NORMS & VALUES TOWARDS EMPLOYMENT & SKILLS

  17. IMPACT ON INDIVIDUALS, FAMILIES & COMMUNITIES

  18. BARRIERS/FACTORS TO WORK

  19. SUPPORT SERVICES

  20. SERVICE TAKE-UP

  21. CUSTOMER EXPERIENCE

  22. DO YOU FEEL LIKE A VALUED CUSTOMER?

  23. KEY MESSAGES • Project has reinforced the value and importance of adopting a more personalised package of support. • Engagement & Outreach work were acting as crucial tools in supporting individuals with training & volunteering opportunities. • An increasing emphasis on such approaches (central to WNT) crucial to future success. • Need for a concerted effort on converting customers positive attitudes towards employment & good levels of service awareness into successful work-related outcomes for those areas residents.

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