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The Middle Manager’s Survival Guide Part 1: The Lay of The Land. Jacob Spilman, LPC, LMFT, CEAP Spilman & Associates LLC www.jacobspilman.com (503) 227-3187. You are now in the middle of it. Welcome to Management. Welcome to Management. You have: No real power. Lots of responsibility.
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The Middle Manager’s Survival GuidePart 1: The Lay of The Land Jacob Spilman, LPC, LMFT, CEAP Spilman & Associates LLC www.jacobspilman.com (503) 227-3187
You are now in the middle of it. Spilman & Associates LLC Welcome to Management.
Welcome to Management. • You have: • No real power. • Lots of responsibility. • Demands from multiple stakeholders. • Limited resources • Time • Personnel • Materials Spilman & Associates LLC
Define Your Function Spilman & Associates LLC
Define Your Function • Implements the plan and provides oversight? • But, you have: • No real power. • Lots of responsibility. • Demands from multiple stakeholders. • Limited resources Spilman & Associates LLC
You Are The Conduit Spilman & Associates LLC The Middle Manager’s Power Derives From The Executive.
You Are The Conduit Spilman & Associates LLC The Middle Manager is a Conduit of Information.
You Are Not The Mission – You Are The Feedback. Spilman & Associates LLC
Know The Roles, Rules & Metrics Spilman & Associates LLC
Report Data Out Quickly • The longer you sit on information, the more toxic it becomes to YOU. • Don’t try to forestall a crisis. • You are being paid to be proactive. Spilman & Associates LLC
Be The Great Communicator • Let the information flow through you. Spilman & Associates LLC
Don’t Dwell On Bad News • The higher you get up in the hierarchy, the fewer rational solutions are available. • Be the one with the solutions, not the guy with the problems. Spilman & Associates LLC
Make Your Boss Look Good • “Don’t make no waves, don’t back no losers.” • “Don't worry if they're Democrats or Republicans. Give them service and they'll become Democrats.” -- Richard J. Daley Sr. Spilman & Associates LLC
Document, Document, Document! • Keep a diary. • Keep notes of all meetings. • File all emails and correspondence. • Briefly document employee performance. • Follow up important conversations with “thank you for the meeting memos”. Spilman & Associates LLC
You Are Not In Control! • “Pullit, and it will follow wherever you wish. Push it, and it will go nowhere at all.” -- Eisenhower Spilman & Associates LLC
Line Up Your Ducks • You are part of a team. • Don’t go it alone. Spilman & Associates LLC
You Are On Your Own. No one will create happiness or balance in your life except you.
The Middle Manager’s Survival Guide • Other Topics In This Series: • Maintaining A Systems Perspective While Communicating and Creating Change • Leading Your Team • Organizing Your Time • How To Give Good Meetings Spilman & Associates LLC jacobspilman@msn.com www.jacobspilman.com (503) 227-3187 Spilman & Associates LLC