Flexibility in the European labor market Christos Misailidis Vice President

1. Flexibility in the European labor market Christos Misailidis Vice President Zone Director Adecco Eastern Europe

2. Our global reach Adecco Group operates in over 60 countries and territories worldwide We help over 500,000 people find work every day through our network of more than 32,000 full-time employees and over 5,500 offices in more than 60 countries and territories. The Adecco Group is the world’s leading provider of HR solutions. The services offered fall into the broad categories of temporary staffing, permanent placement, outsourcing, consulting and outplacement.

4. Adecco Eastern Europe Region • Operations in 13 countries: Bulgaria, Croatia, Czech Republic, Greece, Hungary, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Turkey, Ukraine • 500offices • 2,000internal FTEs • More than 5,000regular clients • Over 35,000 associates at work daily • More than 15,000 permanentplacements yearly

5. Adecco Eastern Europe Region • Main services provided in Eastern Europe: • Temporary Service:Flexible staffing service backed by customized skills evaluation, transparent costs and simplified invoicing. Client-companies work with a single point of contact that delivers high calibre associates within guaranteed time frames. • Permanent Placement:A dedicated Adecco consultant makes onsite visits to the client and learns their requirements in order to provide a qualified shortlist of career-minded candidates. The consultants handle the details at every stage – from private interviewing facilities to regular service monitoring and reviews. • Outsourcing: It is an end-to-end solution for project management. Adecco recruits the right people, trains them, supplies the necessary technical infrastructure, manages them and ensures the end goals set by the clients are diligently met. Adecco is responsible for all details of the project organization; the client only has to make sure they are well aware of their business requirements and operational goals, so that Adecco can deliver them accordingly. • Outplacement: Certified in outplacement programs consultants that take advantage of the expertise in the field acquired by Lee Hecht Harrison, a subsidiary of Adecco Group and world leader in restructuring services, ensure that client-companies can be reorganised successfully in case of restructuring and support the reintegration of the employees in the job market.

6. Temporary work market in Romania • In 2004 (when Temporary work and agencies where for the first time mentioned in the labor law) the market consisted of 4.000 temp associates. • (Penetration rate of 0,09 % vs 1,5% average on EU countries) • In 2010 the service developed and temps increase to 50.000. Thanks to the new Labor Code and the alignment to the temporary work law according to the EU regulation the number is expected to increase in the near future. • (Penetration rate of 1,11% vs 1,7% average on EU countries) • In September 27, 2010 the 7 leading companies operating within the HR services field in Romania have founded the Romanian Staffing Association (ARAMT), an NGO striving to ensure flexibility in the labor market and creation of new jobs.

7. Adecco Romania • Established in Romania in 2000 • Market Share: 15% • Founding member of ARAMT (Romanian Association of Temporary Work Agencies) • Partner of Romanian Olympic Committee • Adecco Romania administrates and collaborates with over 8.000 associates yearly

8. Temporary Work Services Definition Temporary employment agencies undertake the selection, hiring and administration of employees, so as to cover the temporary HR needs of the companies for a specific time period the maximum of which is set by local laws. The agency is the direct employer of the employees and the client is the indirect employer that partly has the management of the employees. Temporary Employment can be demonstrated by the following scheme: Adecco Selection and Hiring of the employee - Contract between Adecco and employee Contract between Adecco and client company Employee Client Company Management of the employee-Partial assignment of management to the client-company

9. Temporary Work • Benefits for clients: • Seasonal needs, trial periods for new employees and temporary replacements are efficiently met • The companies remain high productive in seasonal peaks • Companies’ competitiveness increase and hence the economy develops • Executives of companies focus on strategic issues • The positions are fast and efficiently covered • The cost for companies which choose temporary employment can bestrictly controlledand budgeted in advance • Benefits for the labor market: • Increase of corporate and national productivity • Creation of new job positions – reduction of the unemployment rate and of the undeclared work

10. Temporary Work • Benefits for employees: • Development of employees’ skills and abilities and work experience enrichment. • Access to the labor market • Access to a permanent desired job - 30% of Temporary Employment positions annually turn to permanent placements • Flexibility in work life and priority to private life - employees with demanding daily schedules like new mothers or employees who have dependent members in their families can remain active and productive in the labor market.

11. Facts & Figures for the European Market • 2008 - 2010

12. CIETT Economic report 2010

13. Evolution of private employment agencies turnover on main EU markets Employment agencies have tripled their turnover in 2010 in comparison to 2008 when the Global crisis affected the markets. Sweden (+42% in Q4), Poland (+31% in Q4) and France (+20.5% in December) haveperformed particularly strongly. Eurociett Agency Work Business Indicator – Feb. 2011

14. Conclusions: How Temporary work contributes to a better functioning labor market • •Temporary work facilitates transitions in thelabor market. • • Between 2003 and 2006 the privateemployment agency industry created • 669,000 net additional jobs in Europe (CIETT data) • • Agency work contributes to reducingunemployment especially by serving as astepping-stone into the labor market. • • More people are employed after working asan agency worker than before. • • The higher the agency work penetration ratethe lower the level of undeclared work. • • Vulnerable target groups use agency work asa means of entering the labor market.

15. Thank you!