1 / 23

Pedro Veiga 5 March 2005

Organizational Reform and Technological Modernization in the Public Sector or A view over some Information Society initiatives in Portugal. Pedro Veiga 5 March 2005. Agenda. Digital Cities initiative (1998-2000) Information Society Operational Programme (2000-2002)

howie
Download Presentation

Pedro Veiga 5 March 2005

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Organizational Reform and Technological Modernizationin the Public SectororA view over some Information Society initiatives in Portugal Pedro Veiga 5 March 2005

  2. Agenda • Digital Cities initiative (1998-2000) • Information Society Operational Programme (2000-2002) • UMIC Work program (2002-2005) • Concluding Remarks

  3. Digital Cities initiative (1998-2000)

  4. National Initiative for the Information Society • Launched March 1996 • Green Paper for the Information Society in Portugal • April 1997 • Action Plans • November 1997

  5. Digital Cities Programme (pilot phase) • E-Government • Local government • Tele-medicine • Initiatives for schools • Connect schools to the Internet • Educational Contents • Local economy • Tele-work, eCommerce for the local economy, • Citizens with special needs

  6. e-Gov sub-projects • e-Gov projects were considered a priority • Finding: • Limited capacity to develop sub-projects in this area • But some success cases • Forms for the Agriculture Department (Vila Real) • Wireless Community Network (Bragança)

  7. e-Gov sub-projects(some difficulties) • Availability of communications infrastructures • Limited broadband access • Very expensive • Lack of human resources • Limited understanding of the objectives of the programme • What means putting administration services on-line?

  8. Information Society Operational Programme(2000-2002)

  9. Information Society Operational Programme • 2000-2006 • First phase 2000-2002 • Several action lines • R&D, Accessibility, Contents, Training (basic and advanced), • Espaços Internet, connect all schools, ... • Digital Cities and Regions • e-Gov projects (Municipal level) • Communication Infrastructures • Open Government • e-Gov projects (Central Government level) • Communication Infrastructures

  10. Digital Cities and Regions • e-Gov projects difficult to be designed • Municipality Web sites – YES • Delivery of on-line services - NO • Lack of human resources to re-engineer the back-office • In expertise and number • Some municipalities are too small • Complex legal framework • Difficulties in changing the legacy systems • Cost and availability of communications

  11. Open Government • Some objectives • improve the level of communication between governments and citizens and companies; • greater efficiency in administrative processes • better level of service and reduction of running costs; • increase in the transparency of the decisions and in the steps taken during the decision process • Basis of evaluation criteria

  12. Open Government • Some success cases • Ministry of Justice network and services • Ministry of Environment • Data networks and data exchange • IRS submission • Ministry of Finance network • but ...

  13. Open Government • Web layer over existing bureaucracy • Organizational engineering • Re-engineer administration processes • Difficult cooperation between departments • The administration archipelago • The “Certidão” • Complex and moving legal / regulatory framework

  14. FCCN Example • Connect schools to the Internet • eEurope 2002 objective • Challenges • Gather very reliable and updated data on schools • Give updated information to staff teaching and technical at Municipalities • Centralized system consisting of two portals • Worked well

  15. UMIC Work program(2002-2005)

  16. UMIC – Unidade de Missão Inovação e Conhecimento • Action Plan for the Information Society • Action Plan for the Electronic Government

  17. Some UMIC Projects • b-ON • On-line access to 12.000 scientific journals • Virtual Campus (e-U) • Wireless networks in all higher education campuses • Educational and administrative contents on-line • Roaming between campuses

  18. Some UMIC Projects • Broadband for Universities • Optical cable connection some major Universities • Broadband for schools • Migration to ADSL • Teacher training

  19. Some UMIC Projects • PUBLIC INTERNET ACCESS POINTS • ICT IN SCHOOLS • DIGITAL CITIES AND REGIONS • DIGITAL INCLUSION - for a society where ALL participate • NATIONAL e-PROCUREMENT PROGRAM • CITIZEN´S PORTAL • INITIATIVE OF PROCESSES REENGINEERING IN PUBLIC ADMINISTRATION • PUBLIC COMMUNICATIONS RATIONALIZATION • NATIONAL INFORMATION SECURITY FRAMEWORK • ELECTRONIC VOTE

  20. Concluding Remarks

  21. A significant amount of work has been done ... but • The public administration works as “isolated islands” • Tendency to “reinvent the wheel” • ... I’ve done it my way • Duplication of efforts and resources • Resource sharing is difficult for cultural reasons • Frequent changes in the structure of government cause waste of resources (e.g, ministerial networks) • Lack of interoperability standards • Need to re-engineer administration processes

  22. Complex legal framework • Too many exceptions, frequent changes, ... • Complex and long decision process • Too much legislative/regulatory production • Overwhelming bureaucracy • Cost and complexity of updating information systems • Human resources

  23. Thank You

More Related