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Learn about Apex Hotels' effective automatic enrollment process implemented in Nov. 2013, involving over 850 employees across 8 hotels. The company utilized tools like The People’s Pension and Fourth Hospitality. Communication efforts included email updates, letters, workshops, and personalized advice sessions to ensure smooth transition.
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Apex Hotels Automatic enrolment Nov 2013
Initial Decision Making • Apex Hotels – 8 hotels and a head office, over 850 employees, part-time to full-time permanent. • Staging Date 1 November 2013 – for all payroll i.e. hourly paid, salaried and executive. • The People’s Pension • Fourth Hospitality • Davidson Asset Management
Communicate, Communicate, Communicate…. • Email Addresses and Home Addresses Updated. • Generic email sent out in September 2013, letter issued. • Follow up posters, second email, newsletter, Town hall Meetings, department meetings. • Davidson Asset Management Workshops – People’s Pension Video; you can opt out; you will be able to claim the money from outside the UK. One-To-One Advice
1st November 2013 • No surprises, everybody got the relevant information. • Majority of employees were automatically enrolled. Only 5% opted out. • Fourth hospitality – generate letters automatically once trigger hit or for new starters after 12 weeks.