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The Global Edge Aces Manufacturing

The Global Edge Aces Manufacturing. January 7, 2011 Japan. Japan: A land rich in culture. Japan Diverse population, with vast differences from our own How are women viewed? Assertive behavior Teamwork or individuals? Communication styles Nonverbal communication

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The Global Edge Aces Manufacturing

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  1. The Global EdgeAces Manufacturing January 7, 2011 Japan

  2. Japan: A land rich in culture • Japan • Diverse population, with vast differences from our own • How are women viewed? • Assertive behavior • Teamwork or individuals? • Communication styles • Nonverbal communication • Preferred ways of communication

  3. The role of women • Women highly educated • Still responsible for home, children • Women seen as capable • Have additional responsibilities • Show respect for these busy females as they navigate home and children with work

  4. Assertive behavior • Relationships in Japan take patience • Above all, respect is valued and encouraged • Many people (if not most) treat everyone with extreme respect • They do not insist on outcomes • They do not expect cooperation • With time and respect, groups may work together

  5. Teamwork or individuals? • Respect is valued, and individualism is not • Japanese taught to work as teams early • Do not seek to stand out from the crowd • These ideals may frustrate Americans • We can work together • Japanese may facilitate teams • Value group work

  6. Communication styles • Japanese do not believe in small talk • Comfortable with silence • May use silence to unnerve Americans • Do not feel it necessary to fill up empty spaces with chatter • We are uncomfortable with dead space in conversations • Keep words to a minimum

  7. Nonverbal communication • Japanese more comfortable with non spoken communication • Americans need to be careful with mannerisms • Maximize quiet and respectful styles • Do not fill talks with useless words

  8. Preferred ways of communication • Do not look Japanese in the eye; it is considered rude • Avoid complex grammar • Check for understanding frequently • Do not use slang! • Written communication preferred • Respect is always critical

  9. References • Bryce, T. (2006) Individualism vs. teamwork. http://it.toolbox.com/blogs/irm-blog/individualism-vs-teamwork-9841. Last accessed January 7, 2011. • Lacy, N. (2004) Doing business in Japan. http://www.rikkinyman.com/training/japanese_culture/communication.htm. Last accessed January 7, 2011. • Niikura, R. (1999)The psychological process underlying Japanese assertive behavior: comparison of Japanese with Americans, Malaysians and Filipinos. International Journal of Intercultural Relations. Volume 23, Issue 1, 1 February 1999, Pages 47-76

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