The Functions of Management

1. The Functions of Management Excellence in Business, 3e

2. Managerial Functions Planning Organizing Leading Controlling Excellence in Business, 3e

3. Interpersonal Informational Decisional Roles of Management Excellence in Business, 3e

4. The Planning Function Develop Strategies for Success Set Goals and Objectives Develop Action Plans Excellence in Business, 3e

5. Strategic Planning Process 1 Develop A Vision 7 Develop Action Plans 2 Write Mission Statement 6 Set Goals And Objectives 3 Perform SWOT Analysis 5 Analyze Competition 4 Develop Forecasts Excellence in Business, 3e

6. Development Communication Execution Modification Clarity of Vision Excellence in Business, 3e

7. FORD • Our Vision: To become the world's leading consumer company for automotive products and services. • Our Mission: We are a global family with a proud heritage passionately committed to providing personal mobility for people around the world.We anticipate consumer need and deliver outstanding products and services that improve people's lives. Excellence in Business, Revised Edition

8. Mission Statement Objectives Goals Philosophies Product or Service Primary Market Survival, Growth, Profitability Managerial Philosophy Level of Quality Social Responsibility Excellence in Business, 3e

9. Franklin University Philosophy - A Commitment to Student-Centered Education • Mission Statement • As an independent, not-for-profit, metropolitan institution, Franklin University provides student-centered, lifelong higher education in a global context, accomplished through excellence in teaching, appropriate technology, and measurably effective learning. The University provides undergraduate and graduate students, who often work full or part time, both the breadth of knowledge and the career-focused applications required of a balanced education. Excellence in Business, Revised Edition

10. MissionAstroVision will provide the first live, color coverage of Earth in history. A system of AVStar satellites will carry high-resolution cameras in geostationary orbit—resulting in seamless, around-the-clock, global observations of the Earth. The live nature of AstroVision data and direct-to-customer satellite broadcast will revolutionize the remote sensing marketplace, particularly in the media and entertainment sector, our primary market. Our data products will also enable a wide variety of specialized applications including news, weather, and crisis management, while engaging in traditional Geographic Information System (GIS) and remote sensing activities for agriculture, forestry, land-use mapping, education, and scientific research. AstroVision’s revolutionary approach to commercial remote sensing will produce global views of Earth—conveniently delivered directly to subscribers. AVStar coverage will ultimately promote a truly global awareness of our common home. Excellence in Business, Revised Edition

11. Strengths Weaknesses SWOT Analysis Opportunities Threats Excellence in Business, 3e

12. Managerial Forecasts Qualitative Forecasting Quantitative Forecasting Intuitive Judgments Consumer Research Historical Data Statistical Computations Excellence in Business, 3e

13. Differentiation Cost Leadership Focus Competitive Analysis Excellence in Business, 3e

14. Company Goals andObjectives Boosts Motivation Goals - AMAÇ Objectives- HEDEFLER Broad, Long-Range Target or Aim Specific, Short-Range Target or Aim Guides Activity Sets Standards Clarifies Expectations Excellence in Business, Revised Edition

15. Tactical Plans Operational Plans One-Three Years Middle Managers Time Frame Management Less Than a Year First-Line Managers Excellence in Business, 3e

16. Crisis Management Minimize Damage Maintain Operations Contingency Plans Open Communication Excellence in Business, 3e

17. Employee Activities Facilities and Equipment Decision Making Supervision Resource Distribution The Organizing Function Excellence in Business, 3e

18. The Management Pyramid Top Managers Middle Managers First-line Managers Excellence in Business, 3e

19. Top Managers President, CEO, VP • Make long-range plans • Establish policies • Represent the company Middle Managers First-line Managers The Management Pyramid Excellence in Business, 3e

20. Top Managers Controller, Marketing Manager, Sales Manager • Implement goals • Make decisions • Direct first-line managers Middle Managers First-line Managers The Management Pyramid Excellence in Business, 3e

21. Top Managers Office Manager, Supervisor, Foreman, Department Head • Implement plans • Oversee workers • Assist middle managers Middle Managers First-line Managers The Management Pyramid Excellence in Business, 3e

22. Inspirational Visionary Emotional The Leading Function Managers Leaders Position Power Personal Power Rational Intellectual Practical Excellence in Business, 3e

23. Social Quotient (SQ) Intelligence Quotient (IQ) Change Quotient (CQ) Emotional Quotient (EQ) Leadership Qualities Excellence in Business, 3e

24. Leadership Skills Emotional Quotient (EQ) Kişinin kendi duygularını anlaması, başkalarının duygularına empati beslemesi, ve duygularını yaşamı zenginleştirecek biçimde düzenleyebilmesi yetisi Self- Awareness Self- Regulation Motivation Empathy Social Skills Excellence in Business, Revised Edition

25. Autocratic Democratic Laissez-Faire Contingency Leadership Styles Excellence in Business, 3e

26. Manager Makes Decision Manager “Sells” Decision Manager Presents Ideas Manager Makes Tentative Decision Manager Presents Problem Manager Sets Decision Limits Employees Make Decision Leader Behavior Continuum Management-Centered Leadership Employee-Centered Leadership Authority of Manager Freedom For Workers Excellence in Business, 3e

27. Transactional Transformational Meeting Established Goals Inspiring Employees Clarifying Organizational Roles Finding Creative Solutions Securing Correct Resources Promoting Success Types of Leaders Excellence in Business, 3e

28. Additional Leadership Functions Coaching Mentoring • Meeting with employees • Discussing problems • Offering suggestions • Encouraging solutions • Guiding employees • Explaining office politics • Serving as role models • Providing valuable advice Excellence in Business, 3e

29. Identify What Needs to Change Identify Forces For and Against Change Select the Best Approach Reinforce and Monitor Behavior Managing Change Present Situation Process of Change New Situation Excellence in Business, 3e

30. Organizational Culture Attitudes About Work Appropriate Attire Employee Interactions Communication Patterns Business Conduct Excellence in Business, 3e

31. NEC Electronics Our Corporate Culture We will create a corporate culture thatenables all employees to fully demonstratetheir capabilities. It is only in safe, healthy workplace environmentfree of discrimination and harassment is essentialin bringing out each employee's individuality andcapabilities to that full extent. Good workplacessuch as these also generate increased efficiencyand productivity. All employees at NEC Electronics play a role inbuilding a corporate culture we take pride in. Excellence in Business, Revised Edition

32. Monitoring Progress Resetting The Course Correcting Deviations The Controlling Function Excellence in Business, 3e

33. The Quality Control Cycle Set Strategic Goals 1. Set Standards 2. Measure Performance Reevaluate Standards Correct Performance 4. Inadequate Take Action 3. Compare To Standard 4. Adequate No Action Excellence in Business, 3e

34. Interpersonal Technical Administrative Conceptual Decision-Making Management Skills Excellence in Business, 3e

35. The Decision-Making Process Recognize and Define the Situation Identify Options Analyze Options Select the Best Option Implement the Decision Monitor and Evaluate the Results Excellence in Business, 3e