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Training Issues Managers Face

Explore the impact of morale and change on training, skill sets, workplace culture, and productivity. Learn how to manage emotional states and adapt to incremental and disruptive changes effectively.

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Training Issues Managers Face

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  1. Training Issues Managers Face Matthew Beacom Yale University Friday, June 22, 2007

  2. Training Issues Cloud Skill sets RDA non-Roman scriptsWeb 2.0Web architecture digital libraries new hiresPeople Morale timeretirements RLG->OCLC metadataexpert/novicePCClong term staff Next Gen OPACs google Cataloging courses Work Culture Change Digital Asset Management Systems Vendors NACO Convergences LCSH Productivity

  3. Morale • Individual Morale • Good: happy, eager, growing, rate-buster • Bad: miserable, resentful, stuck, deadwood • Institutional Morale • Good: focused, supportive, directed, whole/collegial • Bad: confused, exploitive, aimless, fragmented • Morale is an emotional state (like trust) • It is easy to offend people, so be careful how you manage morale • It is not rocket science, so do the obvious things that others have done

  4. Change • Change can be incremental • Easy to adjust to, but it is cumulative • Change can be disruptive • Difficult to adjust to, but it is intermittent • Change can be responded to • We can DENY or RESIST change • We can MANAGE or CONTROL change • We can THRIVE on change

  5. People and their skill sets • People are not skill sets, but they need a set of skills • Works well with others • Manages self/follows directions/leads • Solves problems • Is highly literate • Is adept with information technology • Knows another language or two or more

  6. People, skills, etc., cont. • More skills in the skill set • Knows subject area • Trained in description • Trained in subject analysis and assignment • Trained in classification • Trained in particular tools

  7. Institutions and their Work Cultures • People have their limits: one can’t do everything • People need cohesive work units • Cohesion depends on trust, communication, and productivity

  8. Productivity • We train to be more productive as individuals and as working groups • Production is the measure of success • Morale is an indicator of how well or poorly we are doing

  9. Thank you Questions?

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