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Life Support

Life Support. A Case Study of Long-term Online Faculty Instructional Support Issues. Dorothy Pick Doctoral Student University of Central Florida Margaret Miller, Ph.D. Coordinator, Student Support Center for Distributed Learning University of Central Florida.

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Life Support

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  1. Life Support A Case Study of Long-term Online Faculty Instructional Support Issues Dorothy Pick Doctoral Student University of Central Florida Margaret Miller, Ph.D. Coordinator, Student Support Center for Distributed Learning University of Central Florida

  2. University of Central Florida • 8th largest student population • 2nd largest of Florida’s 11 public universities • Fall 1963 – 1,948 • Fall 2004 - 44,000 students • 2010 - 52,500 students (anticipated) • 20% increase in students

  3. Fall 2004: 344 faculty 235 courses Online Courses at UCF

  4. Fall 2004: 402 faculty 171 courses Blended Courses at UCF

  5. Online Degrees at UCF • Online degree programs: • 6 undergraduate • 8 graduate • 7 graduate certificates • For more information about online programs: • Visit http://online.ucf.edu/index.html

  6. Online Faculty Support at UCF • Original technical support ‘for life’ • Assumed technological independence • Focus on new IDL graduates • Sustainability and support issues • Training and support exceeds resources • Online faculty’s perceived needs

  7. UCF Faculty Perceptions Professional development support needs: • IDL-type refresher course • Online teaching research • Increased communication • Just-in-time technical training • Team approach

  8. UCF Faculty Perceptions • Waive out-of-state tuition fees • Improved reserve system • Colleges’ support for online faculty • Recognition of differences • Improved evaluation methods • Assistance to meet needs

  9. Research Shows Education and support: • Developing interaction • Developing instructional materials • Applying instructional materials • Marketing the course (Crumpacker, 2001; Rockwell, et al., 2000)

  10. Contact Information • Dorothy Pick • dpick@pegasus.cc.ucf.edu • Life Support research paper • http://pegasus.cc.ucf.edu/~dpick/ • Margaret Miller • pmiller@mail.ucf.edu • 407-823-4912

  11. Thank you

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