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SENSITIZATION OF STAFF OF CBPS ON ISO & UON QMS

SENSITIZATION OF STAFF OF CBPS ON ISO & UON QMS. Watitwa B. Masieyi Internal Quality Auditor, UON. University of Nairobi ISO 9001:2008 1 Certified http://www.uonbi.ac.ke. Basics of ISO 9001:2008. Vision:

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SENSITIZATION OF STAFF OF CBPS ON ISO & UON QMS

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  1. SENSITIZATION OF STAFF OF CBPS ONISO & UON QMS Watitwa B. Masieyi Internal Quality Auditor, UON University of Nairobi ISO 9001:2008 1 Certified http://www.uonbi.ac.ke

  2. Basics of ISO 9001:2008 • Vision: A world-class university committed to scholarly excellence University of Nairobi ISO 9001:2008 2 Certified http://www.uonbi.ac.ke

  3. The ISO 9000 family addresses "quality management” What the organization does to fulfill: the customer's quality requirements, and applicable regulatory requirements, while aiming to enhance customer satisfaction, and achieve continual improvement of its performance in pursuit of these objectives.

  4. The term “ISO” is Greek, meaning “consistent” or “the same” (examples: isosceles triangle, isometric exercises)

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  41. END Thank you all for listening Questions? University of Nairobi ISO 9001:2008 41 Certified http://www.uonbi.ac.ke

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