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Local Government Reform Project WA E - Government System. LOCAL G OVERNMENT EFFICI E NCY AND E – GOVERNMENT. COMPREHENSIVE INTEGRATION – interactive information system. ENHANCED COMMUNICATION – opens new possibilities. STREAMLINE FUNCTIONS – organizational capacity.
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LOCAL GOVERNMENT EFFICIENCYAND E – GOVERNMENT COMPREHENSIVE INTEGRATION – interactive information system ENHANCED COMMUNICATION – opens new possibilities STREAMLINE FUNCTIONS – organizational capacity ACCESS TO SERVICES – citizens and investors INCREASE INVESTMENT – easy and fast functions for businesses
DEMOCRACY, LOCAL GOVERNMENT AND E - GOVERNMENT REAL TIME PRESENTATION; legal framework, decisions,regulations, budgets, projects, functions and services CITIZEN PARTICIPATION; ideas, solutions and projects, identifying priorities for the budget; and enhancing decision-making concerning local economic development EVALUATION OF LOCAL GOVERNMENT BY CITIZENS; targeting the local government’s activities and processes of the plan implementation during the mandate
THREE KEY FUNCTIONS OF THE E – GOVERNMENT SYSTEM:1. ORGANIZATIONAL 2. BUSINESS SERVICES 3. MANAGERIAL AND DEVELOPMENT
LOCAL GOVERNMENT AND MARKETS • Economic conditions • Company branches and databases in the area • Potential for Investment and resources • Projects • Budget • One Stop Shop • Statutes, decisions • Other levels of government
E- GOVERNMENT SYSTEMS • Internal operation • Services to citizens • Citizen participation
New Paradigm of the E - Government System • Objective measure of efficiency • Fast and easy access for all users • Objective individual identification • Transparency of all processes
2. SYSTEM SUPPORTING OPERATIONS WITH CITIZENS DIRECT ACCESS TO THE WORKPLACE ONE STOP SHOP
ONE STOP SHOP CITIZENS
3. CITIZEN MANAGERIAL SYSTEM • SYSTEM OF ONGOING CONFERENCES – researching citizens needs and development planning • SURVEY SYSTEM – documenting citizens’ opinions • BUDGET SYSTEM – dynamic budget planning • PROJECT PRESENTATION SYSTEM – project planning
Daily Strategic Management – governance functions Organizational Administration - working processes Strategic development Services - functions Management of democratization processes Public relations USE OF E-GOVERNMENT SYSTEM
DIGITAL SIGNITURE: • Complete business transactions • Voting system
WA E - GOVERNMENT SYSTEM IMPLEMENTED USAID’s LGRP E - Government SystemImplemented in 58 Local Governments, 4 Counties: Zagrebačka County Vukovarsko srijemska County Goransko primorska County Požeško slavonska County
WA E-GOVERNMENT SYSTEM IN CROATIA E - government system functioning in 58 Local Governments with total population of 1.551.877 persons
COUNTIES + LOCAL GOVERNMENTS = SYNERGY • Cooperation of County and Local Governments • Organization of common systems; ONE STOP SHOP • Simple technical functionality of the system • Simplified technical maintenance and support of the system • Easier education of users of the e-government system • Lower cost of system use – divided by all local governments
E - Government Use Among Local Governments in Croatia(541 Local Governments) May 12, 2006. Local governments officialy present on Internet? Business information provided trough Internet; business conditions and databases? Interactive services delivery; One Stop Shop, or directly through departments? Features to enhance Democracy; (Council/Assembly- citizens, plans and development) ? Intranet organizational system?
Use of the Internet – Local Governments Officially present 50,3 % 272 Local Governments Not present 49,7 % 269 Local Governments
Information on Businesses Provided Through the Internet Provided 19 % 103 Local Governments Do not provide 81% 438 Local Governments
Interactive Services Provide 9,4 % 51 Local Governments (LGRP) Do not provide 90,6 % 490 Local Governments
Features to Enhance Democracy Provide 15,9 % 86 Local Governments (55 LGRP) Do not provide 84,1 % 455 Local Governments
Intranet Organizational System Provide 10 % 54 Local Governments (LGRP) Do not provide 90 % 487 Local Governments