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Hotel in Your Palm

Hotel in Your Palm. Development of a Hotel Booking System on PDA Group B Sandeep Kanabar Harald Roebig Wenhao Xu Xiaomeng Yuan Rhan Chu. Project Goal & Desription. Aims to develop hotel booking system on PDA using socio-cognitive engineering method

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Hotel in Your Palm

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  1. Hotel in Your Palm Development of a Hotel Booking System on PDA Group B Sandeep Kanabar Harald Roebig Wenhao Xu Xiaomeng Yuan Rhan Chu Socio-Cognitive Engineering

  2. Project Goal & Desription • Aims to develop hotel booking system on PDA using socio-cognitive engineering method • Target installation date : 5th Feb. 2003 • System Development Method: UML based OVID for gathering requirement and design Evaluation: Goal & Methodology • Product-focused evaluation -purpose: assessment and improvement -dimension:Usability, Usefulness, Desirability, Cost-effectiveness • Evaluation throughout whole project period - Tool:Evaluation Lifecycle Toolkit - Identification of stakeholders/Persona - Selection of Evaluation Methods - Communication with whom , when and how Socio-Cognitive Engineering

  3. Evaluation method for the lifecycle Socio-Cognitive Engineering

  4. Evaluation method for the lifecycle cont… Socio-Cognitive Engineering

  5. Stakeholders(roles, their influence) hotel manager: efficient work place,provide good service businessman: business;need quick and clean hotel room vacationer: holiday,clean room, cheap and good view and time young person: good time,clean, cheap room receptionist: customer service,image of the hotel cleaner: ensure cleanliness for customers,image influence security: safety to vacationers,image influence Internet service providers: service web page,quality of service Socio-Cognitive Engineering

  6. Week 1 2 3 4 5 6 7 8 9 10 11 12 User survey Field studies of hotel reservation evaluation Specification of general requirement and identification Theory of use and literature search Development of task model Creation of a system image Exploration of space and design for tech Production of a system specification Socio-Cognitive Engineering

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