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Campus Report Q2 - 2013

Campus Report Q2 - 2013. Ipsos Training Center. Main Achievements of Q2 2013. Programs / Schools Marketing School: The 2013 Marketing School was successfully completed with the last 2 sessions in Bogota and Bangkok. School Satisfaction Survey was created and results already delivered.

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Campus Report Q2 - 2013

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  1. Campus Report Q2 - 2013 Ipsos Training Center

  2. MainAchievements of Q2 2013 • Programs / Schools • Marketing School: • The 2013 Marketing School was successfully completed with the last 2 sessions in Bogota and Bangkok. • School Satisfaction Survey was created and results already delivered. • Discussion on future improvements (organization wise and quality of e-learning contents) • ASI Newcomers: • Mexico, Europe and Africa have joined the Newcomers program • Operations: • Launch of the certification program worldwide • Special Initiatives • The Better Ipsos Leaders Academy: Contents and draft material ready on the following courses: • Effective Delegation • Development at Ipsos • The Better Ipsos Country Managers School: Contents and structure were defined and validated with CMs and Support Functions representatives / Currently working on developing training materials. • PMI: completed all requirements for R.E.P. enrollment. • L&D Board: held bi-monthly meetings and worked together on L&D topics and projects at Ipsos ITC (e-learning system) • A significant growth in the number of people active in the campus (+43%) in comparison to Q1, mainly driven by the employees’ participation in the Marketing School. • The ongoing update of contents of the ITC’s offer and the opening of 2 new courses: • The Loyal Client Experience Model • Fundamental Insights Case Study

  3. Currentactivities Q2 2013 • Programs / Schools • Global Certification report for the compilation of all the Marketing School certifications from 2010 to 2013 • Preparing Operations courses in various languages and planning their addition to the Operations Qualification Program • Special Initiatives • Performance Management Process, working on a standardized approach worldwide for Sr. positions next January • The Better Ipsos Leaders Academy: working on the new course Development at Ipsos /, the development of interactive vignettes and final exercises for certification (estimated launch - October) • Country Managers School, first edition planned for Sept 2 – 6, in Paris ITC (e-learning system) • Update of web design and ITC identity material • Implementation of Google Analytics to learn more about our users to help improve performance • Working on Dynamics Modelling e-course for Healthcare • Update of our main onboarding course -Discover Ipsos

  4. CoursesOffered Number of courses available as at June 30th, according to category CATEGORY NUMBER OF COURSES AVAILABLE 6 143 33 Our offer also includes 123 webinar recordings for employees and 4 for clients + 4 video series 182 SUBTOTAL 15 SUBTOTAL 15 TOTAL 197 192

  5. Employees’ e-Campus usage • Employees from 82 countries out of the 85 in which Ipsos operates have used the e-Campus some time. This quarter shows activity from 80 countries. • There are three countries which have never used the Campus: • Albania • Kosovo • Montenegro

  6. Employees’ e-Campus usage Overall Completion Rate of 75% Completion Rate* per region *based on the number of courses passed over the total number of courses showing activity.

  7. Employees’ e-Campus usage by Region – Active Courses These charts show the ITC’s campus activity during Q2 2013, considering the number of active courses (e-classes and webinars).

  8. Completion Rate ranking by Country – 80% and over

  9. Completion Rate ranking by Country – under 80%

  10. Average of Active Courses taken during Q2 2013 Average of ACTIVE COURSES taken during Q2 2013 per employee who showed ACTIVITY in the campus during the same period of time 43% COMPARED TO Q1 2013 38.5% COMPARED TO Q1 2013 Average of ACTIVE COURSES taken during Q2 2013 per employee with an ACCOUNT in the campus

  11. Penetration Rate Employees with ACTIVITY in the campus during Q2 2013 over Ipsos Headcount as at June 30th, 2013 Employees with an ACCOUNT in the campus over Ipsos Headcount as at June 30th, 2013

  12. Challenges for Next Quarter • Work with HRs to reach at least an 80% completion rate in the e-learning courses through commitment • Keep updating the contents of our products’ training courses to accompany the Ipsos offer • Keep making small adjustments in our campus to make it more user friendly everyday • Design new ITC communication material to be shared with the HRs teams and ITC users • Develop and implement the CM’s School (f2f training) • Keep working on the The Better Ipsos Leaders Academy • Keep working on communicating the L&D Philosophy, ensuring it becomes part of the Ipsos culture • Increase the Management & Softskill training offer in the ITC

  13. Thank you! Thank you!

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