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Six Steps to Effective Leadership. Joyce Osland San Jose State University. Which is true and why?. The first step in becoming a truly effective leaders is wanting to be a leader. Behaving as and becoming an effective leader is a secondary by-product of an intense commitment to a purpose.
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Six Steps to Effective Leadership Joyce Osland San Jose State University
Which is true and why? • The first step in becoming a truly effective leaders is wanting to be a leader. • Behaving as and becoming an effective leader is a secondary by-product of an intense commitment to a purpose.
Why is your center or core crucial to your ability to lead? • More powerful influence on others • Without it, you’ll be off-balance and can’t be an anchor to others • More able to withstand criticism and adversity
1. Clarifying Your Center. How? • Example of Matsushita Leadership Center • Determining your life’s purpose • What you stand for: engagement • Developing character: Ends versus Means • Meditation
“Leadership is an act of engagement.” Alexander Horniman
2. Clarifying What’s Possible • Don’t let the urgent drive out the important • Set aside time to think and meditate – discipline your mind to think about the future • Read outside your field to get ideas • Build scenarios • Don’t be discouraged by constraints
3. Clarifying What Others Can Contribute • Basic assumptions about others – don’t think in limited terms about what they can accomplish • Identifying the critical skills – don’t limit your thinking about what skills you really need
FMC’s Welder Selection Process • Assumptions: • Organization’s process was more important than its technical skills (highly qualified people who can’t work together would be less effective than moderately talented people who could) • Social skills are harder to teach than technical skills • People trained in one technical way, reinforced by union experience focused on a narrow range of skills would have difficulty learning new methods.
FMC’s Welder Selection Process • Critical Skills – selection criteria: • Self-esteem – able to accept feedback • Learning attitude – eager to learn new skills • Team spirit – willing to share the work and responsibility for results • Pride in quality – focused on improving their work Four hour recruiting/screening process: choice?
4. Supporting Others so They Can Contribute By redesigning work systems • Information Age Organizational Stuctures – What did BancOne do? • Empowering Systems Design • Design systems that give individuals more autonomy about organizing their own work • Aim for rapid use of good info and multiple talents of employees
5. Being Relentless • Refers to the stamina and tenacity leaders need • Is your life a motorboat or a wood chip? • Easily chosen goals do not lead to deep commitment • Relentlessness comes from self- confidence
6. Measuring and Celebrating Progress • Focusing on the right measures • Can you think of an example of poor measures of progress that harmed a leadership effort? • Focusing on the glass half-full • Look for progress and celebrate it • Examples of celebrating progress?