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RFO Prevention: The Mayo Story

Explore Mayo Clinic's innovative process in implementing advanced technology and policy changes to enhance item tagging, staff training, and leadership support for improved patient safety and financial outcomes. Find out how a 2-year investigation led to successful implementation of RFID technology, data-matrix coded products, and manual entry systems for precise counting. Witness the financial implications and strategic adjustments through screen shots, staff training, and the development of a user-friendly Sponge Counter and Software equipped with a touch-screen interface and customizable settings. Discover the journey from initial challenges to sustainable solutions through increased accountability and meticulous tracking methods.

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RFO Prevention: The Mayo Story

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  1. RFO Prevention: The Mayo Story

  2. Machine Counter Data Matrix Tagged Items Staff Training Count Policy Leadership Support Staff Buy-in Manual Count White Board

  3. How Did We Get Here? • White Boards • Red Rules – Stop Sign • Specific Steps in the Count Policy • “Conscientious Count Campaign” • Human Factors Expert Observations • Financial Effects Analysis • Speak-Up (tucked items)

  4. Technology • RFID • Data-Matrix Coded Products • 2 Year investigation and implementation process

  5. Changes We Made • Screen shots • Tags

  6. Training • Trained Super-Users • On-site Support from the company (1 per specialty with a pager)

  7. Financial Implications • Cost per Case:

  8. The Sponges • Unique label • Data matrix code • ID number • Virtually impossible to remove label • If cannot scan, can manually enter into the counter

  9. Sponge Counter and Software • Color touch-screen • 10 hour battery life • Modifiable user settings • Audio & visual cues • Hand-held or hands-free modes

  10. Count In

  11. Count Out

  12. P a t i e n t e t a f y S

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