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INTRODUCTION TO TECHNOLOGY MANAGEMENT. MANAGEMENT OF TECHNOLOGY BPT 3113. Chapter Outline. Definition of Technology Technology Components Salient Features of Technology Classification of Technology Concept of Technology Management Nature of Technology Management Drivers of MOT
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INTRODUCTION TO TECHNOLOGY MANAGEMENT MANAGEMENT OF TECHNOLOGY BPT 3113
Chapter Outline • Definition of Technology • Technology Components • Salient Features of Technology • Classification of Technology • Concept of Technology Management • Nature of Technology Management • Drivers of MOT • Responding to Technology Challenge
Lesson Outcome • Define technology and understand different technology types • Explain the concept and significance of technology management • Understand the challenges of technology changes and the way organization can respond to it
Introduction Organization Sustainable competitive advantage and long-term profitability Management of Technology Academic Institutions A new discipline
Definition TECHNOLOGY “the knowledge, products, processes, tools, methods and systems employed in the creation of goods or in providing services” [ TarekKhalil (2000) ]
New Technology • Any newly introduced or implemented technology that has an explicit impact on the way a company produces products or provides services • Classified as a new whenever introduced for the first time in a new situation • Has a profound effect on improving productivity and maintaining a competitive business enterprise • Example : • New computer software introduced to develop engineering drawing and thus replace manual drafting
Emerging Tech. • Any technology that is not yet fully commercialized but will become so within a few years • It may be currently in limited use but is expected to evolve significantly • Create new industries and may make existing ones obsolete • Have the potential of triggering large changes in institutions and in society itself
High • Refers to advanced or sophisticated technologies • Wide set of technologies that • fall between high and low technologies Medium • Technologies that have permeated large segments of human society Low
Tacit Tech. • Non articulated knowledge – no uniformity in the way it is presented or expressed to a large group of people • Based on experiences where the technology developers are the ones who have the know-how in question • Transmitted by demonstration or observation, followed by assimilation by those who seek the knowledge • Occurs by close contact and interaction between the source and the host • Transferring process is harder, less precise and more time-consuming
Technology can be preserved & effectively transferred among users if it is expressed in a coded form • Allow people to know how technology works but not necessarily why it works in a certain way Codified Tech. • Example : • Engineering drawing – expressing shape, dimension and tolerances about a product
Concept of MOT Management of Technology “An interdisciplinary field concerned with the planning, development and implementation of technological capabilities to shape and accomplish the operational and strategic objectives of an organization” [National Research Council Report (1987)]
Nature of MOT • It is a Process • Planning • Development • Implementation / Commercialization • It is Goal Oriented • Satisfying human needs • Improving the competitive advantage and profitability of enterprise • It is an Interdisciplinary Mix • It is a System • It Involves Risk • It is Socially Beneficial • It is Evolutionary
Responding to Technology Challenge
Summary • Technology consists of 3 interdependent components. • Technology can be classified as new, emerging, high, medium, low, tacit and codified. • Technology management is a process, goal oriented system and interdisciplinary mix. It is evolutionary in nature. • Technology management is an engine of economic growth and improves quality of life of people in society.