Inclusive services, inclusive environment

1. Inclusive services, inclusive environment Inclusive employment projects toolbox: section 4.2

2. 1. Guidelines: capacity devt & partnership, conducting awareness raising & access to services • What is under the section in the toolbox? • HI Capacity Development and Partnership (guide: overview & metho) • HI Access to Services (practical guide) • HI Awareness Raising (AR) Toolkit • Relevant?? Yes • Most interesting tool/document? Why? • AR toolkit - clear processes: overview → how to set up AR - choosing message, identifying target, disseminating message, work with media, monitoring plus egs of AR materials • Access to Services → triangle frame work for LID …., glossary of terminology → common understanding

3. 1. Guidelines: capacity devt & partnership, conducting awareness raising & access to services III. Cap devt & partnerships → easy to read, clear concepts , info on why capacity devt is necessary, explains steps of capacity devt. Includes an organisational self assessment 4. Missing? • M&E: clear positioning on inclusion to share with partners to monitor their work 5. Improvement? • Translation of AR materials → English

4. 2. Identification of stakeholders: service providers, peer educators/support, mapping, service directories • What is under the section in the toolbox? • A variety of more specific assessment forms eg mainstream actors, public services, apprentice ship • Forms address selection criteria, geographical coverage, services provided, attitudes to inclusion & need for support • Mapping & directories • Relevant?? Yes • Most interesting tool/document? Why? • Access to Services template from Sri Lanka: practical application for situational analysis by sector → CPF. Nepal: project advisory committee, BGD multi stakeholder meeting local govt, service providers, community including people with disabilities, Cambodia CIP → making links & relationships

5. 2. Identification of stakeholders: service providers, peer educators/support, mapping, service directories 4. Missing? • Process doc/guidance on concept of mapping • Mapping – mostly limited to service directory. • Range of services, level (1,2,3) & relationships • Improvement? I. Some of the specific forms do not consider accessibility, inclusion experience

6. 3. Barrier and facilitator assessments • What is under the section in the toolbox? • Access to Services in Challengeing Environments (Aman), How to Build an Accessible Envt, MIUSA Checklist for Inclusion, barrier and facilitator for inclusion toolkit • Relevant?? Yes • Most interesting tool/document? Why? • Access to Services in Challenging Environments: explanation on global view on factors determining access: general organization of services in a region, internal organization of services & attitude of population • CBO & DPO Livelihood Capacity Building Assessment Tool: addresses experience, interest and capacity to support livelihoods • MIUSA checklist: well structured, comprehensive, policies, practice, skills, accessibility and accommodation, monitoring, networks – good framework for mainstream stakeholder assessments

7. 3. Barrier and facilitator assessments 4. Missing? • Motivation Tools for Inclusion: inclusion and accessibility assessment, action planning workshop outline • Modification and application of MIUSA checklist from Cambodia and SL • TIGA II Barrier Assessment Report

8. 4. Awareness raising • What is under the section in the toolbox? • Newsletter, presentations, AR sessions, brochures, DVD clips • Relevant?? Yes • Most interesting tool/document? Why? • SL CRPD advocacy messages: short TV clips (1 min) illustrating different articles of the CRPD • LEEDs - Linking employers with employees with disabilities: describes employer & employee preparation for work • Access to waged employment Reunion Island Guide: implementation of quota system developed under French law to respond to CRPD article 27 & social corporate responsibility of private company Casino → links between socio econ stakeholders, PSS, training focal support people in the company, general awareness raising for positive attitudes • MIUSA DVD Loud Proud Passionate: empowerment of women with disabilities – motivating, illustrates diversity in their occupations

9. 4. Awareness raising 4. Missing? • Flash cards and pictorial resources

10. 5. Training: mainstream service providers • What is under the section in the toolbox? • HI Training and workshop facilitation guide: access to microfinance • National Union of Disabled Persons of Uganda (NIUPU) Guide: how to build the capacity of people with disabilities and enable them to develop and secure their own livelihood • Relevant?? Yes • Most interesting tool/document? Why? • Access to Microfinance workshop facilitation guide /tool kit - access to microfinance is great!- shows that a training is not a series of ppts

11. 5. Training: mainstream service providers 4. Missing? • HI Inclusive Employment Training: Trainer Handbook 2012 and resources • Inclusive Livelihood Training (ECHO SL 2012) 5. Improvement? • Guidance on access to training and IEC for participants with disabilities • TNA • Technical skills training for service providers: reasonable accommodation, etiquette, alternate communication = difficult as specific for needs - awareness raising, presenters with disabilities – need some guidance on approach and how to respond to specific requirements

12. 6. Coaching: mainstream service providers • What is under the section in the toolbox? • Examples of partnership agreements and MoUs, workplace guidelines. • Relevant?? Yes • Most interesting tool/document? Why? • 3 docs from HI Tibet: (1)Brief guide for employers, creating and managing an inclusive workplace, (2) Working with Employers Guidelines for service providers, (3) Work Placement Guidelines for service providers: show how to prepare an organisation to receive a person with a disability …. • Improvement? Translation