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Introduction to Marketing. Jordan Holtzman. What is Marketing?. Exchange process Management process Consumer-driven The 4 P’s Creating satisfied and loyal consumers “Getting the right things to the right people.”. Marketing is NOT just…. …“Advertising” …“Selling”
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Introduction to Marketing Jordan Holtzman
What is Marketing? • Exchange process • Management process • Consumer-driven • The 4 P’s • Creating satisfied and loyal consumers • “Getting the right things to the right people.”
Marketing is NOT just… • …“Advertising” • …“Selling” • …“getting inside the consumer’s head” • …”building a better mousetrap” • “art” • “science”
Marketing is Everywhere • Business • For Profit • Not for Profit • Politics • Science • Research • Religion
Price • What’s the difference between $4.99 and $5.00? • Answer: More than a penny.
The 4 P’s • Product • Price • Promotion • Place
Avoiding Marketing Myopia • When marketing is overly focused on product features instead of benefits and market trends • Examples • Digital Music vs. CDs • Mobile vs. Web • Tablet vs. Desktop Good Marketing Managers avoid Marketing Myopia.
Question du Jour Is the customer always right?