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A Review of the Global Translation Market Place. Renato Beninatto COO and VP of Consulting Common Sense Advisory, Inc. Bona fides. 20 years making mistakes in the translation business
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A Review of the Global Translation Market Place Renato Beninatto COO and VP of Consulting Common Sense Advisory, Inc.
Bona fides • 20 years making mistakes in the translation business • Last 4 years spent gathering information I wish I had and sharing it with people who don’t want to pay for it • Over 1000 pages of published data about the translation industry • Lots of unpublished data • Absolute independence… to the point of losing money because of it
Agenda • Market today • Trends • What doesn’t matter? • Branding and quality • What clients really want
Market Data • 87% of translation buyers outsource most or all of its jobs • ≈ 5,000 companies with more than 5 employees • 42% U.S. • 41% Europe • 12% Asia • 5% R.O.W. • Outsourceable translation market in 2006 will reach USD 9.6 billion • We estimate market growth at 7.5% p.a.
Which sectors are buying language services? Technology and medical top list
1 – Mid-market heats up • Major acquisitions: Lionbridge, SDL, L-3 • Minor but important acquisitions in 2005 and early 2006: • Merrill of Brink • RWS of Eclipse • VistaTEC management buy-out • TransPerfect of Crimson, Epik and Architext • Transware of Global Sight • Welocalize of Connect Global and Transco • SDI Media of Studio • Coto of LingoSystems
2 – New Technologies and New Service Models • Localization as a managed service (LaMS) • Technology is “free” • Technology rules • Service becomes cheaper with technology • Hybrid solutions – thebigword and Transware • Focus on workflow • Other hosted solutions - Lingotek
Branding • There is no brand if there is no brand awareness • Recent survey: • 100 respondents – all buyers • 289 companies mentioned • Top 3: Lionbridge, SDL, and Moravia • Translation has not had the Keynesian roll-up • Professional services tend to be balkanized • Big accounting houses vs. many small ones • Advertising
2005 2010 • Lionbridge • L-3 • SDL • TransPerfect • RWS In the time it takes for a typical student to graduate from college… Who’s Who in Localization Services? • Berlitz • Bowne • L&H • Lionbridge • ALPNET
What do clients really want? Price Displaces Quality as the Main Criterion for Vendor Selection Question: ”How do you choose your vendors/suppliers?” [multiple answers] Source: How to Avoid Getting Lost in Translation, Common Sense Advisory, Inc
Insight for global market leaders Thank you. Renato Beninatto renato@commonsenseadvisory.com +1.978.275.0500 Don’t miss • Localization Maturity Model • TMS Report • Global Watchtower