1 / 16

Software Resource and Services Jack Delinsky

Software Resource and Services Jack Delinsky. Current State Direction Philosophy. Current State

iram
Download Presentation

Software Resource and Services Jack Delinsky

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Software Resource and ServicesJack Delinsky

  2. Current State Direction Philosophy

  3. Current State Three main categories of software and servicesavailable through OIIT:Enterprise – System Office Managed(i.e. Oracle and Banner)Institutional – SRS Managed (i.e. Microsoft and Adobe)Enabling – Any USG Member (i.e. Wimba and Blackboard ConnectEd)

  4. Current State Goals: Volume Purchasing to Insure Low Pricing 1st Point-of-Contact

  5. Direction Based on Campus Input

  6. Point-of-Contact • Find Products • Find Services • Find Solutions • Find Information

  7. Philosophy Teaming • SRS Advisory Committee • Campus Visits • Project Teams • Web Design • Customer Relationship Management Design • Vendor Negotiations

  8. Philosophy Teaming • SRS Advisory Committee • Campus Visits • Project Teams • Web Design • Customer Relationship Management Design • Vendor Negotiations

  9. Philosophy Customer Service • SRS is here for you • Expect responsiveness • Provide feedback • Escalate • Recommend • Call for Help

  10. Philosophy Contact Information Email: SRS@usg.edu Hotline: 706-583-2230 Escalate Email: Jack.Delinsky@usg.edu Phone: 706-583-2280

  11. Thank you!

More Related