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Team Building and Teamwork

Team Building and Teamwork. By Pramod Thapa Thomas Rausch Jayakrishna Bobba. Sub topics. Overview of Team Building and Teamwork Building Teams and Making Them Work Four-Step Approach to Team Building Character Traits and Teamwork

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Team Building and Teamwork

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  1. Team Building and Teamwork By Pramod Thapa Thomas Rausch Jayakrishna Bobba

  2. Sub topics • Overview of Team Building and Teamwork • Building Teams and Making Them Work • Four-Step Approach to Team Building • Character Traits and Teamwork • Teams Are Not Bossed—They are Coached • Handling Conflict in Teams • Structural Inhibitors of Teamwork • Rewarding Team and Individual Performance • Recognizing Teamwork and Team Players • Leading Multicultural Teams

  3. Overview of Team Building and Teamwork 1. What is a Team 2. Rationale for Teams 3. Learning to Work Together 4. Team Excellence and Performance

  4. What stands for TEAMWORK? • T- Talent • E- Enthusiasm • A- Accountability • M- Management • W- Work-able • O- Openness • R- Respect • K- Keenness

  5. Rationale for Teams • Satisfy the human social need • Two or more are better than one • Performs better performance • Multiplies the potential of individual members

  6. Learning to Work Together • Personal identity of team members • Relationship among team members • Identity within the organization

  7. Team Excellence and Performance • Mutual Support • Challenge • Singleness of purpose • Trust • Participation

  8. Building Teams and Making Them Work • Makeup and size of Teams • Choosing Team members • Responsibilities of Team Leaders • Other Team members • Creating a Team’s Charter • Developing Collegial Relationships • Promoting Diversity in Teams

  9. Four-Step Approach to Team Building • Assess • Plan • Execute • Evaluate

  10. Activity • Keypunch Game- a Team Work

  11. Character Traits and Teamwork What are the factors that affect both the groups? • Honesty • Selflessness • Dependability • Enthusiasm • Responsibility • Cooperativeness • Initiative • Patience • Resourcefulness • Punctuality • Tolerance • Perseverance

  12. Teams are coached-not bossed • Clearly defined charter • Team development and team building • Mentoring

  13. Handling Conflicts in Teams What should be the resolution strategies? • Plan and work to establish culture • Clear idea about decisions of a team or individual • Encourage healthy, productive, competition • Good leadership • Direct Approach, Bargaining, Enforcement, Retreat, and De-emphasis

  14. Structural Inhibitors to Teamwork • Force-Field Analysis

  15. Structural Inhibitors to Teamwork (cont.) • Unit Structure • Product and process orientation is better. • Accountability • Change accountability to customers, not managers • Unit Goals • Goals must be team goals • Responsibility • Employees held responsible to team success

  16. Structural Inhibitors to Teamwork • Compensation and Recognition • Give credit and benefits to team • Planning and Control • Teams and managers work together

  17. Rewarding Team and Individual Performance • Reward both the individual and team • Total Compensation • Reward at three levels • Base individual compensation • Individual incentive compensation • Team-based incentive compensation

  18. Individual and Team Compensation System • Decide what performance to measure • Growth of marketing business • Determine how to measure performance • Number of new clients • Indentify rewards to be offered • Monetary per new client • Integrate related process • Be sure reward system fits with existing system

  19. Nonmonetary Rewards • Intrinsic & Extrinsic motivation • Extrinsic motivation: money, vacation time, movie tickets • Intrinsic motivation: Helping each other, learning new skills. • To identify intrinsic motivators: ASK! • Different for each employee • Build rapport

  20. Recognizing Teamwork & Team Players • Incentives must be sought after by individual and team. • MBTI “typing.” • Thinkers v. Feelers. • All employees want recognition after a job well done.

  21. Leading Multicultural Teams • Culture related challenges: • Communication • Attitudes • Authority • Decision making

  22. Strategies for Multicultural Teams • Adaptation • Accommodating cultural differences • Record problems/develop solutions • Structural intervention • Moving team members • Managerial guidance • Manager sets ground rules for interaction • Exit • Unhappy team members allow to leave • Last resort

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