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Who is C.H. Robinson?. A leading third-party provider of transportation, distribution and other logistics services One of the largest non-asset-based transportation companies based in North America – 2001 gross revenues $3.1 billion An intense, service-driven culture
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Who is C.H. Robinson? • A leading third-party provider of transportation, distribution and other logistics services • One of the largest non-asset-based transportation companies based in North America – 2001 gross revenues $3.1 billion • An intense, service-driven culture • Door-to-door service around the world
Who is C.H. Robinson? • In business for 97 years (founded in 1905) • Over 140 offices and approximately 3,800 employees worldwide • Contracts with over 20,000 transportation companies • Over 15,000 customers • 2.5 million shipments in 2001
Who is C.H. Robinson? Calgary Vancouver Seattle Spokane Montreal Yakima Whitefish Fargo Portland Toronto Manchester Boston London Syracuse Minneapolis Grand Rapids Green Bay Rochester St. Paul Hartford Flint Madison Sioux Falls Buffalo Detroit Ann Arbor New York Milwaukee Secaucus Cleveland Rockford Chicago Iowa City Toledo Pittsburgh Fort Wayne Philadelphia Valley Forge Des Moines Omaha Akron Sacramento Reno Columbus Indianapolis Salt Lake City Cincinnati San Francisco Peoria Denver Evansville Richmond Baltimore Louisville Roanoke Kansas City Fresno St. Louis Winston-Salem Springfield Wichita Visalia Raleigh Salisbury Knoxville Nashville Charlotte Memphis Los Angeles Upland Greenville Albuquerque Irvine Columbia Oklahoma City Little Rock Lubbock North Atlanta Phoenix Huntsville San Diego Charleston Atlanta Jackson Savannah Plano Birmingham Nogales Fort Worth Shreveport Dallas El Paso Jacksonville New Orleans Mobile N. Houston Houston San Antonio Orlando Tampa Laredo Miami North Miami South Nuevo Laredo Monterrey Guadalajara Queretaro Mexico City
AMERICA’S BEST 200 SMALL COMPANIES C.H. Robinson Is Recognized For Excellence
Third Party Logistics • What is 3rd Party Logistics (or outsourced logistics)? • How is it different than a broker? • What is a non-asset based company? • As a 3PL, we build relationships with different carriers, offering customers: • Four Modes • Warehousing • Freight Payment Services, etc. • Tracking and Tracing Capabilities • A broker does not offer these services
Truckload Intermodal Logistics Services Freight Forwarding Warehousing NVOCC Customs Brokerage Domestic and International Air Cargo LTL 3PL Transportation Services
Major Customers: Industries Served in 2001 15% 42% 13% 13% 17% Top 100 customers represent 39% of total gross profit
Growing With Customers, Meeting Their Needs1992 Selected Customers & Services Company Truckload LTL Rail Airfreight Ocean Logistics Sourcing Quaker Land O’Lakes Wal-Mart K-Mart Anheuser-Busch Quebecor Printing Pepsico Food System Reader’s Digest Kraft The Scotts Company Monsanto 3M Amazon Cott Beverage Offshore
Growing With Customers, Meeting Their Needs2002 Selected Customers & Services Company Truckload LTL Rail Airfreight Ocean Logistics Sourcing Quaker Land O’Lakes Wal-Mart K-Mart Anheuser-Busch Quebecor Printing Pepsico Food System Reader’s Digest Kraft The Scotts Company Monsanto 3M Amazon Cott Beverage Offshore
Leading Competitors Company Air Freight Ocean Truck Intermodal Customs Air Express Int. Circle Int. Eagle USA Expeditors Int. Fritz Hub Group Mark VII C.H. Robinson
Systems Integration:The Bridge of Total Logistics • Electronic Data Interchange (EDI) • Shipment consolidation and modal optimization • Logistics information reporting • Internet Tracking and Tracing • Inventory Replenishment • Just-In-Time/Quick Response/Efficient Customer Response • Debit Card / T-check • Freight Payment and Auditing Leading Edge Technology & Systems
CHRW Is a Strong, Stable CompanySummary Balance Sheet Data(dollars in millions) March 31, 2002 • Cash and Investments $118.0 • Current Assets $493.4 • Total Assets $686.0 • Current Liabilities $307.7 • Stockholders’ Equity $327.5 • Long Term Debt $0.0
C.H. Robinson Worldwide, Inc. What Kind of Opportunities Exist For Me?
Career Opportunities For A Marketing Student • Marketing Promotions • Sales • Product Development • Market Research • Logistics …to name a few
Logistics Opportunities Include… • Operations Management • Terminal Management • Logistics Analyst • Dispatch • Transportation Logistics Sales • Supply Chain Management …to name a few
Sales Opportunities Include…. • Direct (or customer) Sales • Kirby Vacuum, Southwestern Books, Vector Marketing, Schwann’s, etc. • Telemarketing • AT&T, MCI, Local Newspapers, Credit Card Companies, etc. • Retail • Macy’s, Marshall Fields, Target, etc. • Business-to-Business • Coca-Cola, Dell Computers, C.H. Robinson Company
Hiring • We Hire Entry Level - We Assume a Person Knows Nothing About our Business and Many Have No Sales Experience • Training Loosely Structured, Allowing Creativity to Flourish • On the Job • Mentor • Sales Counselor • Promote From Within Based on Performance
Compensation • Salary Based Compensation Plan • Determined Regionally • Performance Based Bonus Contract Plan On Top of Base Salary • Team and Individual Goals • Full Benefits • Health, Dental, Life and Disability Insurance • 401K, Profit Sharing and Stock Purchase Plan • Flexible Spending Account and Employee Assistance Program
Career Paths - Every Day Is A New Day • We Challenge Our People To Take On New Responsibilities Every Single Day… • Sales • Account Management • Expanding Modes of Transportation Services Within Current Mix • Intermodal • International (import/export) • National Account Manager • On-Site Assignments • Operations Manager • Branch Manager • General Manager (Produce) • Executive
Culture • Driven by the People • Majority of Stock Employee Owned, Everyone Has a Vested Interest in the Company • Promote an Atmosphere Rich in Entrepreneurial Spirit • Lets People Try Things, a Chance to Prove Themselves • Given Autonomy and Ability to Make Decisions
…Culture • Flat Organization • Allows Action/Nimble Response • Minimized Processes • Ex: Few rules…Don’t Let Processes Get in the Way of Good People • Casual, Relaxed Work Environment • But…With a lot of Energy and Activity • Team Concept: Many People, One Purpose
Are We the Right Fit???Our Employees Are... • Ambitious - Everyone of Us is Here Because We Want a Big Future! • Creative - Most of Us Like to Innovate, and are Bored with Repetition! • Good Problem Solvers - We Love It!! • Long Term Thinkers - Acting Currently, But Always Aware of our Future Impacts • Independent Thinkers - We Like to Form Our Own Opinion in the Hopes of Bettering the Team
C.H. Robinson Worldwide, Inc.www.chrobinson.comwww.chrwjobs.com
C.H. Robinson will be on campus conducting interviews Tuesday, February 25, 2003. We willbe interviewing for Internship and Full Time positions available at our Chicago CentralBranch.