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Disaster R ecovery C onsultation Company Rconsulting , Inc. By: Eddie Ortega, Michael Beardshaw , Eric Wakeland , Mark Chen, Kylie Ng, Haad Fazlani, Bilal Moon. DR Definition. The back up plan when the primary systems fail. Natural disasters Sabotage Other. Rconsulting , Inc.
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Disaster Recovery Consultation CompanyRconsulting, Inc. By: Eddie Ortega, Michael Beardshaw, Eric Wakeland, Mark Chen, Kylie Ng, Haad Fazlani, Bilal Moon
DR Definition The back up plan when the primary systems fail. • Natural disasters • Sabotage • Other
Rconsulting, Inc. • Rconsulting, Inc. specializes in DR of critical business information. • A local dermatologist has hired us to evaluate their DR plan
Important Business Processes • Checking in patients • Doctor visit/diagnosis • Nurse follow-up & Discharge • Billing and Insurance filling
Important Infrastructure • One server for their EHR • Client/server network architecture • Some client machines and all servers have UPS • Two offices and a data center connected by an EVPL over fiber • Machines are 5 years old, and the company has little budget to work with
Current DR plan • In case of disaster the employees manuscript with paper and pen • They call their local tech support team and the relevant vendor to fix the outage • They lose business by having to reschedule patients and turn them away
Best DR Practices • Cloud Technology • Dual WAN connections • Single point of contact – support • Local retention of back-up data
Technology Implementation • Buy, install, and configure new machines • License S-a-a-S EHR • Costs
Employee Training • Introduction of New System/ Procedures & Rules • Visual and Verbal introduction to system • Hands on with new interface • Simulation • Support team follow-up
Follow-Up After 6 months and a major disaster: • The dermatologist was able to recover her IT system quickly and easily. • The plan enacted was efficient and simple. • It saved them significantmoney, time, and emotion.
Bibliography • http://searchdisasterrecovery.techtarget.com/feature/Disaster-recovery-in-the-cloud-explained • http://searchcio-midmarket.techtarget.com/tip/Disaster-recovery-strategies-for-organizations-on-a-budget • http://itknowledgeexchange.techtarget.com/cio/disaster-recovery-plans-gain-traction-in-the-cloud/ • http://www.inc.com/guides/201106/how-to-use-the-cloud-as-a-disaster-recovery-strategy.html